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Address:
1551 Hardy Cash Drive
Hampton,  Virginia  23666  US
LAT: 37.055573 LONG: -76.40109
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (757) 224-9994 Fax: +1 (757) 224-9989

Email:
cx_hava@countryinns.com

Country Inn & Suites By Carlson, Hampton, VA

https://www.countryinns.com/hampton-hotel-va-23666/vahampto

TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 303 traveler reviews
Ranked #5 of 26 hotels in Hampton

Traveler rating

  • Excellent
    111
  • Very Good
    76
  • Average
    49
  • Poor
    32
  • Terrible
    35

Type of Traveler

  • traveler_type_families
    Family
    141
  • traveler_type_couples
    Couples
    46
  • traveler_type_solo
    Solo travel
    15
  • traveler_type_business
    Business
    61

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Hampton, VA Accommodations Hampton, Virginia Lodging Hampton Hotel's Lobby Hampton, Virginia Hotel Rooms Hampton, VA Hotel Suites
TripAdvisor Photos
Country Inn & Suites By Carlson, Hampton Country Inn & Suites By Carlson, Hampton Country Inn & Suites By Carlson, Hampton 20151110_210121_large.jpg 20151110_210102_large.jpg

Most Recent Traveler Reviews:

  • dominiquep327
    Hampton, United States
    “Poor customer service review by dominiquep327 from Hampton, United States
    2.0  of 5 stars
    Reviewed 
    March 08, 2017
    Trip type: 
    Couples
    I booked the stay knowing I would be traveling out of town so my guest would arrive early. I called the hotel prior to cancellation to make sure this would be okay, I was told yes. I asked if they needed further information outside of a name and was told no. My guest arrived not only was he turned away and I not notified, when I did call they said they knew nothing of the call I placed earlier and asked me to send my photo id as well as card payment via text to the person checking in. This is a huge security matter, and not only that a safety risk since I was on the road as indicated in my first call, I asked for the name of the property manager as well as an email address upon my arrival. Nonetheless, I did so my guest had a warm place to stay. Once my guest checked in he was given the wrong key, and accidentally opened the door of another patron, and had to return to the front desk for the proper room. Once I finally arrived the night associate was unable to find my reservation in the computer system which he was apologetic about nor did he know any of the mishap prior to the events, our hotel room also did not have any heat so he had to switch our rooms which he was very swift about. The lack of communication and the several mishaps have altered my views of this country inn and suites which is a local one i typically stay at in the area.
    Stayed 
    March 2017
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    niravdpatel26, General Manager at Country Inn & Suites By Carlson, Hampton, responded to this review,
    March 11, 2017
    Thank you for your review. We will address these issues. If you would like to speak about this matter please call me at the hotel. We are sorry for any inconvenience. We thank you for your business and hope to see you in the future. Thank you.
  • C5446NScherylb
    Hampton, United States
    “Very Please, Very Clean review by C5446NScherylb from Hampton, United States
    5.0  of 5 stars
    Reviewed 
    February 27, 2017
    Trip type: 
    Family
    This hotel was very clean, all of the staff I had the pleasure of meeting were all very nice and all said hello and asked if I needed anything. Very pleased with this hotel. The price was fine since I only had one week notice due to a death in the family.
    Stayed 
    February 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    niravdpatel26, General Manager at Country Inn & Suites By Carlson, Hampton, responded to this review,
    February 28, 2017
    Thank you very much for your compliments. We look forward to seeing you again. Thank you for your business.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.