This hotel does not feature a hot tub or whirlpool spa.
Due to fire code, rollaways are not available in Double Queen or King guest rooms.
My family stays here frequently, and I decided to take my wife's family to Gurnee for Fright Fest. They all loved the hotel. From the time we got there to the time we left, they treated us great. This hotel keeps getting better every time I stay.
As I traveled on board my flight from Dubai my recently acquired "capped" tooth fell out and I was in incredible pain. I drove from the airport to the hotel and I cannot tell you how friendly and genuinely concerned your reception staff were. [...] I can assure you that when I return I will insist that we change our policy to make Country Inn & Suites our first "port of call" for US travel.
The front desk staff were very friendly. They gave us great pizza recommendations! The breakfast was very good! Everything was well stocked and there was a great variety!
I travel a lot for business and on my second night I had called down to ask if the cookies were ready and a young lady had come up to my room with fresh cookies on a plate. The service and training you have applied your employees with will go a long way for your hotel. I thank you again and I hope to see you again if the winds ever carry me back to Gurnee.