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Address:
5399 28th St Ct SE
Grand Rapids  MI  49512  USA
LAT: 42.915355 LONG: -85.5352
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (616) 977-0909 Fax: +1 (616) 464-0995

Email:
Hotel Information

Country Inn & Suites By Carlson, Grand Rapids Airport, MI

https://www.countryinns.com/grand-rapids-hotel-mi-49512/migrand

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 421 traveler reviews
Ranked #13 of 49 hotels in Grand Rapids

Traveler rating

  • Excellent
    194
  • Very Good
    121
  • Average
    46
  • Poor
    36
  • Terrible
    24

Type of Traveler

  • traveler_type_families
    Family
    167
  • traveler_type_couples
    Couples
    72
  • traveler_type_solo
    Solo travel
    26
  • traveler_type_business
    Business
    111

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Grand Rapids Hotel's Exterior Exterior of Hotel in Grand Rapids Hotel Patio in Grand Rapids Grand Rapids Hotel Lobby Grand Rapids Hotel's Reception Desk
TripAdvisor Photos
Welcome home Country Inns & Suites Grand Rapids Summer Missing Area of Paint behind the Bathroom Door Lopsided Toilet Large Safe on Floor of Closet Space

Most Recent Traveler Reviews:

  • Philip G
    Flagstaff, Arizona
    “Very comfortable, family friendly hotel review by Philip G from Flagstaff, Arizona
    4.0  of 5 stars
    Reviewed 
    May 18, 2017
    Trip type: 
    Solo travel
    I began staying at Country Inn and Suites about a year and a half ago. When I visit my father in Grand Rapids, MI I stay at this hotel near 28th St and I-96. I has a friendly and comfortable feel to it. The front desk staff members are always friendly, smiling and very helpful. The rooms are typical of similar hotels and are comfortable. I usually stay in a King Suite which provides a desk, sofa, refrigerator and microwave in the living room. There are French doors to enclose the sleeping area. There are a nice, indoor swimming pool and hot tub. Lift seats are present for both to meet the needs of people who are unable to access the water by other means. I have seen many families with very happy kids playing in the pool. Hot coffee is available all day in the lobby. Breakfast is served each morning including cereals, fruits, yogurt, pastries, bagels, juices, French toast and different egg and sausage combinations. The hot food is mediocre but plentiful. The cookies (usually) are the best. The staff bakes different varieties of cookies for enjoyment of the guests every evening and keeps the enclosed trays full. I was disappointed on my recent trip because the choice was very limited. The staff said that they had not received any chocolate chip or dark chocolate cookie dough and hoped that some would arrive any day. My stays in other Country Inn and Suites were filled with good cookies. A bar and restaurant are not present which helps maintain the family feel. Many bars and restaurants are available a short distance from the hotel. Despite some shortcomings I truly like this hotel and will continue to stay there when visiting in GR.
    Stayed 
    May 2017
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Jeannette V
    St. Clair Shores, Saba
    “Friendly, clean in good location review by Jeannette V from St. Clair Shores, Saba
    5.0  of 5 stars
    Reviewed 
    May 15, 2017
    Trip type: 
    Business
    I always stay here if I'm in the area. I have never been disappointed. The room is clean and fresh, the staff friendly and knowledgeable, and they serve breakfast AND dinner! Shopping is very convenient, and there are many restaurants within a few minutes drive.
    Stayed 
    May 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Desiree S, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review,
    May 17, 2017
    Thank you for your feedback, we strive to ensure the best guest experience we can, and do hope that you choose to continue to stay at our hotel in the future as well.
  • emmettc54
    BattleCreek, United States
    “Nice friendly place review by emmettc54 from BattleCreek, United States
    4.0  of 5 stars
    Reviewed 
    May 13, 2017
    Trip type: 
    Family
    Ive stayed in many hotels in this area and most are run down and still charge a hefty price. This hotel has nice clean fairly priced rooms, and staff was very friendly and helped resolve my reservation issue with Expedia and gave me a better price for my nights stay and got me a refund with Expedia
    Stayed 
    May 2017
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Desiree S, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review,
    May 17, 2017
    On behalf of our entire team, we would like to Thank you so much for choosing to stay with us. It is our goal to make our guests experience comfortable, smooth and enjoyable. We do appreciate your feedback and look forward to having you as a guest again.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.