“bad attitude of some staff makes whole stay went sour review by sudheer B”
January 14, 2017
Being a club carlson member had a soft corner towards Raddison, country inn & suites etc. While booking it is address shows new delhi on riding taxi you come to know it is in Ghaziabad. A pure vegetarian 5 star hotel (not even eggs be served here be aware) A good infrastructure in place but lack of soft skills in the staff makes the stay feels as if you are in Paharganj hotel with every one expect you to pay a tip which not expected at an country inn be it in Gurgaon or be it in Delhi. You call room service no one will answer but surely call back after 10 or 15 minutes. wakeup in the morning to UP's famous frequent power cuts that is 5 times in 90 minutes. found broken kettle which forced me to drop the idea of having back coffee, with a bad view of previous nights dishes not taken even after two reminds to room service and feeling started that a bad day is started indeed yes. For break fast visited 64/6 got registered at entrance my room number name. Juice dispenser not working damaged only a staff can operate it. many customers seen to facing difficulties of that but staff never come front to help but on asking they help. quantity of dishes plenty but quality of them missing, South indian and Bakery sections are disgrace to Country INN Brand. you can see different designs of plates stalked and different cups and saucers stake together one need to mix match to suit the stability of cup in the saucer. Check out every one is busy other than the customer, one should not expect the receipt the staff get those signed and will keep it to them selfs, i need to ask them for receipt the they ask ohh you need it let me print it for you !!!
Review collected in partnership with this hotel
“good hotel review by dhanb2017 from Thimphu, Bhutan”
January 03, 2017
The stay in the hotel was very good with good service deliver, especially for vegetarians. Being located near to metro station got to enjoy metro rides. However swimming pool can have heated water so it can be used in winters as well.