I'm not sure there are any good rooms. (Rocky7149)
Fri Aug 04 08:22:04 CDT 2017
We stayed on the third floor - it was good. (lange1)
Wed Jun 28 19:00:13 CDT 2017
3rd floor was extremely quite during our stay. (Terrence B)
Thu Jun 01 11:47:33 CDT 2017
DONT STAY HERE!! its not clean and has nothing to offer you (danikase19)
Sun Apr 09 16:18:41 CDT 2017
Budget hotel; good location; close to everything I needed (tiffcm)
Tue Mar 14 08:09:20 CDT 2017
Most Recent Traveler Reviews:
“Should have stayed elsewhere review by 538timothya from Omaha”
September 03, 2017
(1) Walked into the room and it smelled like body odor. (2) Caulk around the shower/tub looked like someone had smeared feces on it. (3) Bathroom floor looked like whoever mopped it just moved the dirty water around. (4) Courtesy computer in the lobby was so slow I envisioned a poor guinea pig on a treadmill as the power source. (5) While I was at the glacially slow computer, someone came down to the desk and asked the clerk if he had another pillow. He responded that he didn't, but he had extra blankets. (6) Shortly after someone told the clerk the AC unit was turned as high as it would go and it still wouldn't cool. Person asked for a fan and was told there wasn't an extra one available.
Review collected in partnership with this hotel
Eric H, General Manager at Country Inn & Suites By Carlson, Galesburg, responded to this review,
September 05, 2017
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Country Inn & Suites
Chicago, United States
“OK hotel review by johnsO7097FJ from Chicago, United States”
August 23, 2017
Ok hotel, not bad for the price, a little run down, the room smelled a bit musty and windows did not open. Sheets and towels were clean. TV worked fine, mini fridge was nice. Hot tub was hot and most jets worked. Pool was warm and clean.