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Address:
11334 Oldenburg Lane
Galena  IL  61036-8104  US
LAT: 42.437418 LONG: -90.44952
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (815) 777-2400 Fax: +1 (815) 777-2702

Email:
cx_gala@countryinns.com

Country Inn & Suites By Carlson, Galena, IL

https://www.countryinns.com/galena-hotel-il-61036-8104/ilgalena

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 888 traveler reviews
Ranked #3 of 11 hotels in Galena
  • Certificate of Excellence 2017
    Certificate of Excellence 2017

Traveler rating

  • Excellent
    540
  • Very Good
    224
  • Average
    71
  • Poor
    29
  • Terrible
    24

Type of Traveler

  • traveler_type_families
    Family
    367
  • traveler_type_couples
    Couples
    295
  • traveler_type_solo
    Solo travel
    29
  • traveler_type_business
    Business
    33

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Galena hotel exterior Hotel in Galena, IL Galena lobby fireplace Galena, Illiniois standard room with king bed Galena hotel room with two beds
TripAdvisor Photos
Nice waterslide for the bigger kids Great Froggy slide for the toddlers photo0.jpg photo0.jpg Waterslide

Most Recent Traveler Reviews:

  • donna b
    “Family Friendly review by donna b
    3.0  of 5 stars
    Reviewed 
    October 17, 2017
    Trip type: 
    Family
    Our 4th stay at this hotel, noticed beds and carpet really need replacement.Dirt and stains were very obvious and bed was lumpy, not a good nights sleep. Staff were great as in past years. Breakfast was sufficient with basics but room is very small considering size of hotel. people had to wait for table or sit outside to eat.
    Stayed 
    October 2017
    2.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    cx_gala, General Manager at Country Inn & Suites By Carlson, Galena IL, responded to this review,
    October 19, 2017
    Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. We are pleased to let our guest know that we will be renovating the entire hotel starting later this year. We hope you stop in to check out the "New" look.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.