4th floor is great. It is really the third story since the pool is below entry level with a walkout to the east. (KazzyKano)
Tue Apr 18 17:08:15 CDT 2017
Good for kid, Great Breakfast (JustMeWithMyFamily)
Tue Sep 06 12:36:24 CDT 2016
Opt for rooms on 2-4 floors. 1st floor has arcade and pool. (Andrea K)
Mon Jun 20 03:45:19 CDT 2016
Away from front desk/utility areas. (Kelsie N)
Sat Jun 04 18:06:02 CDT 2016
We had rm 427. It was quiet and had a nice view (tony1233)
Sat May 07 14:33:30 CDT 2016
Most Recent Traveler Reviews:
Galena, IL, United States
“our vacation review by stevedZ5810YV from Galena, IL, United States”
June 25, 2017
It was a nice room, however the pullout sofa bed was uncomfortable and the living room area was not cooled once the bedroom door was closed. The pillows were to small and this made it hard to get comfortable and stay asleep.
Review collected in partnership with this hotel
cx_gala, General Manager at Country Inn & Suites By Carlson, Galena IL, responded to this review,
June 26, 2017
We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed and room temperature. We know a good night’s rest is very important. We will be sure to have our team ensure everything in the room is in good working order. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
Plainfield, United States
“Good service review by marneyc2017 from Plainfield, United States”
June 20, 2017
We needed to change our room because we were not happy with the first room. Were immediately given another room & then a gift basket for our trouble. The rooms could have been fresher but not bad for the price. The pool was very nice for the kids to play in.