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Address:
7120 South Springs Drive
Franklin  TN  37067  United States
LAT: 35.953123 LONG: -86.81567
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (615) 778-0321 Fax: +1 (615) 778-0322

Email:
cx_cool@countryinn.com

Country Inn & Suites by Radisson, Cool Springs, TN

https://www.countryinns.com/franklin-hotel-tn-37067/tncool

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 677 traveler reviews
Ranked #14 of 26 hotels in Franklin

Traveler rating

  • Excellent
    314
  • Very Good
    186
  • Average
    95
  • Poor
    40
  • Terrible
    42

Type of Traveler

  • traveler_type_families
    Family
    287
  • traveler_type_couples
    Couples
    155
  • traveler_type_solo
    Solo travel
    32
  • traveler_type_business
    Business
    145

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
The Two Queen Beds, Guest Room at the Country Inn & Suites By Carlson, Cool Springs Lobby at the Country Inn & Suites By Carlson, Cool Springs The Country Inn & Suites By Carlson, Cool Springs Front Desk at the Country Inn & Suites By Carlson, Cool Springs The Pool at the Country Inn & Suites By Carlson, Cool Springs

Most Recent Traveler Reviews:

  • Venture22311025691
    Huntsville, Alabama
    “Great Location review by Venture22311025691 from Huntsville, Alabama
    5.0  of 5 stars
    Reviewed 
    February 14, 2019
    Trip type: 
    Business
    Great Location! Right next to Cool Springs Galleria. The staff was friendly and helpful. The room was clean and comfortable. The free breakfast had it all. Very enjoyable stay. Was very impressed with this hotel and location.
    Stayed 
    February 2019
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
  • Pioneer24120653871
    “Checking in to rest not be hit on by desk clerk review by Pioneer24120653871
    4.0  of 5 stars
    Reviewed 
    February 11, 2019
    Trip type: 
    Business
    I was greeted at check in with two room keys. “One for me and one for the desk clerk.” NOT COOL! I was there to rest between work shifts and shouldn’t have had to worry about being hit on. Made me feel unsafe.
    Stayed 
    February 2019
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.