Traveler tips help you choose the right room.Room Tips (5)
Room 213 was clean and comfortable. Room by elevator but wasn't a problem at all. Terrible view of the central units from the window. (mstanley2016)
Tue Jun 13 09:46:07 CDT 2017
Stay somewhere else. (amberflea)
Tue Apr 18 11:27:10 CDT 2017
Corner rooms have two windows. (IndianaLady)
Thu Apr 06 08:46:57 CDT 2017
Top floor is better (bbj0872)
Wed Jan 11 01:54:52 CST 2017
Not sure, we were never given one. (James H)
Sat Nov 12 16:28:19 CST 2016
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D6856BXsandrao
“HOTEL NOT AT ALL AS DESCRIBED review by D6856BXsandrao”
Reviewed
June 12, 2017
Trip type:
Business
The description on the website was incredibly deceiving. The room was described as having two bathrooms, it had one and a second tub. It was described as having a bedroom and a living room, which led us to believe there was a door between the rooms. The website also said the hotel was "recently renovated." If by RECENTLY you mean 10 years ago, then that would be correct. Our understanding was the hotel would be clean, updated, and feel freshly redone. The reality was it was rundown, tired and dirty. So no, we would not recommend anyone stay here.
Stayed
June 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review,
June 13, 2017
Hello. We appreciate your giving us the opportunity to answer to your review. We are concerned as we do not have, nor have we ever had two bathrooms in any of our rooms. We have 4 room categories, king rooms {one king bed}, double queen rooms {2 queen beds} king suites {one king bed and a sofa pullout} and king whirlpool rooms {one king bed}. Our Hotel websight shows accurate pictures of all four categories of rooms along with pictures of the single bathroom in every room, since we were built in 1999. We are happy for you to view our websight with accurate pictures of our Hotel. Along with pictures, there is a description of our rooms which clearly state one bathroom. We have done several renovations, the last one being 2 years ago, giving us a brand new first floor. We have also upgraded to premium linens in the last year, and maintain a regular refreshing of rooms. We would like for you to know exactly what you are getting when you book with us, and look for an opportunity to show you what we offer, which we hope you'll consider. Thank you again.
F6998BEangelm
Dyersburg, United States
“Small, Nice Hotel review by F6998BEangelm from Dyersburg, United States”
Reviewed
June 06, 2017
Trip type:
Business
I stayed here on an overnight business trip. It's a small hotel in a good location. I needed to check in early and check out late because of my meetings and the hotel was very accommodating to me. Any time I entered the hotel over the two days it smelled very clean and nice and it looks very modern and updated in the lobby and breakfast area. The elevator, hallway, and the room itself seemed a little less updated/new, but the room was not bad by any means. My room was stuffy upon entering but it was nothing the A/C couldn't fix and it wasn't unbearable. I did have to turn the A/C down rather low and keep the fan running to keep the room cool, but it got the job done. The bathroom was very nice. Everything was definitely clean. I don't really have any complaints, honestly. The breakfast was very good the next morning and the bill was waiting for me under my door when I woke up. One thing unique I did note was that next to their fireplace they had a lending library where you could borrow a book and replace it when you were done. If I had been there longer I would have utilized that feature.
