Traveler tips help you choose the right room.Room Tips (5)
Back is better than front, but there is traffic both sides. Our problem was motorcycles in the parking lot on the front. (Alice E)
Wed Aug 16 10:20:51 CDT 2017
Skip the upgraded King suite unless you like the jetted tub next to your bed! (mayh0905)
Wed Aug 09 10:13:16 CDT 2017
The third floor is quiet, during a weekday. Try the king studio suite, because the room is very large if you like a lot of space. (traveler91750)
Sun Apr 23 16:12:18 CDT 2017
We stayed on the second floor, and it was very quiet. (SusanInTheOP)
Thu Feb 23 04:35:30 CST 2017
The rooms in the middle in the back overlook a rear enclosed parking lot. (jeffpdavid)
Mon Oct 03 18:11:52 CDT 2016
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Most Recent Traveler Reviews:
Laurie C
East Troy, United States
“Missing breakfast's review by Laurie C from East Troy, United States”
Reviewed
August 11, 2017
Trip type:
Family
It's funny some aspects were great, others a littlee disappointing. It will not keep me from returning there unless the similar things happen on the next visit. From what we could see the breakfast could have been good, but didn't want to wait in the long line the second morniong and the first morning breakfast was very poorly managed. Check in and out was very efficent and cleaning staff did a great job. Jim
Stayed
August 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
CISElyria, Director of Sales at Country Inn & Suites By Carlson, Elyria, responded to this review,
August 13, 2017
Thank you for taking the time to write a review about your recent stay at our hotel. We regret to hear that you were not satisfied with the “Be Our Guest” Breakfast, and apologize for any inconveniences. We work hard to ensure fresh food is provided and that each item is available for all of our guests. We do our best to forecast the amount if guests to plan ahead for such events, unfortunately despite our best efforts sometimes the task can get away from us. We look forward to seeing you again in the hope to exceed your expectations on a future visit.
Regards, Michele,SM
LAURA H
Illinois
“Would stay again review by LAURA H from Illinois”
Reviewed
August 10, 2017
Trip type:
Family
Furniture in the living area could be cleaned but the room itself was clean. Very comfortable bed. Lance at the front desk was very friendly. They offer a nice selection of breakfast items but were stingy with restocking them. At one point there was 1 piece of bread and a line for waffles. Everything else was empty.
Stayed
August 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
CISElyria, Guest Relations Manager at Country Inn & Suites By Carlson, Elyria, responded to this review,
August 19, 2017
We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance if you are in the area again.
Sincerely,
Michele,SM
547dawnp
Burgettstown, United States
“Enjoyed being welcomed review by 547dawnp from Burgettstown, United States”
Reviewed
August 09, 2017
Trip type:
Family
We had a brief overnight stay due to travel plans changing and this place was exceptional. We were greeted by Lance at the front desk and he handled everything and anything we needed. It was really nice. And the hotel itself was really clean and welcoming. I would recommend to anyone. I would definitely stay here again.
Stayed
August 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
CISElyria, Director of Sales at Country Inn & Suites By Carlson, Elyria, responded to this review,
August 19, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed a warm welcome and clean stay. I have shared your comments with Lance and he was honored that you mentioned him by name.
Thank you for giving me the opportunity to recognize him for a job well done. We look forward to seeing you again when your travels bring you back to the area.
Sincerely,
Michele,SM
