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Address:
900 Sunland Park Drive
El Paso  TX  79922  USA
LAT: 31.813589 LONG: -106.5504
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (915) 833-2900 Fax: +1 (915) 833-6338

Email:
cx_eltx@countryinns.com

Country Inn & Suites By Carlson, El Paso Sunland Park, TX

https://www.countryinns.com/el-paso-hotel-tx-79922/usaeltx

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 531 traveler reviews
Ranked #17 of 80 hotels in El Paso
  • Certificate of Excellence 2017
    Certificate of Excellence 2017

Traveler rating

  • Excellent
    257
  • Very Good
    154
  • Average
    62
  • Poor
    35
  • Terrible
    23

Type of Traveler

  • traveler_type_families
    Family
    159
  • traveler_type_couples
    Couples
    106
  • traveler_type_solo
    Solo travel
    36
  • traveler_type_business
    Business
    172

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Fitness Center at El Paso, TX Lodging Meeting Space in El Paso
TripAdvisor Photos
Entrance Exterior Night Exterior 24-hour Shuttle Service Fitness Center

Most Recent Traveler Reviews:

  • Susan P
    Carlsbad, California
    “Better rates on Expedia! review by Susan P from Carlsbad, California
    3.0  of 5 stars
    Reviewed 
    October 31, 2017
    Trip type: 
    Family
    There were 4 rooms booked. 1 on Expedia and 3 at the hotel web site. We all stated for 3 nights. The rates ranged from $65 a night on Expedia to $112 a night at the hotel web site! The hotel says their rates change daily and this was confirmed by the fact that the 3 rooms booked at various times had rates of $95, $102 and $112 depending on what day we booked! The beds were listed as Queen size but were not - they were full size (and although that is only 6" difference in width it is a huge difference...). The rooms with King size beds were actually King.
    Stayed 
    October 2017
    4.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Christina F, Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review,
    November 02, 2017
    Susan P, Thank you for your review on TripAdvisor. I remember speaking with you myself. I apologize that you were unhappy with the variance in rates. In the future if you have multiple rooms that are going to stay with us we are more than happy to set up a group rate for you, however if everyone books separately and at different times, there is no guarantee of rate. We have recently been in the process of changing out our mattresses and I am sorry your received one of the newer full beds, we are correcting the descriptions. Thank you for bringing it to our attention. We hope that you give us another chance so we can give you a more true experience than what you had. On behalf of everyone here at the Country Inn and Suites, thank you.
  • seana393
    North Ridgeville, United States
    “Best Hotel for The Money review by seana393 from North Ridgeville, United States
    5.0  of 5 stars
    Reviewed 
    October 26, 2017
    Trip type: 
    Couples
    Title says it best. I highly recommend this to anyone looking to save money but not luxury. The room was big, clean, and extremely comfortable. The breakfast was amazing including eggs, beacon etc. and the staff was great. The hotel is gated in so very safe and actually feels like you're staying in an apartment. The pool and spa are great and all the facilities are top notch.
    Stayed 
    October 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Christina F, Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review,
    November 02, 2017
    seana393, Thank you for your response on Trip Advisor. We are so happy that you enjoyed everything about your stay with us. Thank you for your comments on the breakfast, pool and especially the staff. We will make sure that everyone knows how much you enjoyed it. On behalf of everyone here at the Country Inn & Suites, we thank you and look forward to seeing you here again!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.