Traveler tips help you choose the right room.Room Tips (5)
only rooms worth staying in are the one bed suites (larry C)
Aug 24, 2017
Spend the extra and get a roomy suite !!! (ANNMARIESFREMONT)
Jan 06, 2017
If using points, may get bad room.Us: roach, stained spread, 1 stamp-size soap for shower/sink, room so far from elevator.Demand good room. (papertravel)
Nov 03, 2016
We had the king suite..coffee pot, microwave, fridge with small freezer. (MandyandAaron W)
Jul 20, 2016
3rd floor is quieter (shalimar55229)
Feb 08, 2016
TripAdvisor Photos
Most Recent Traveler Reviews:
Wander45424056127
Sumter, South Carolina
“Leaking AC and dirty Fridge review by Wander45424056127 from Sumter, South Carolina”
Reviewed
June 09, 2019
Trip type:
Family
Stayed here many times and chose to be loyal rather than go to newer properties across town. Received the smallest room in the hotel despite there being less than 10 others guest. AC had a leak which caused a 3ft by 3ft area of the carpet to become soaked and smell horrible by the end of my stay. The refrigerator had not been defrosted in a long time and had about a 2 lb block of ice hanging from the bottom of the freezer. The shower curtain rod sagged so much the curtain wouldn’t stayed closed while showering. There are much newer properties in town that I would recommend staying at.
Stayed
June 2019
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Value
Sleep Quality
Location
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RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, El Dorado, AR, responded to this review,
June 11, 2019
Thank you for writing a review and for your continued patronage. We are sorry to hear that you were not pleased with the size of your room and some of its amenities, specifically the air conditioning unit, the shower curtain and the fridge, were not up to their best state at that time. Also, we are saddened to know that you felt like you were not well-taken care of during your stay, which is definitely not the case. Your comments will help us as we continually work to improve our guest experience. It is our hope that you will consider returning to stay with us again, so that we may have the opportunity to offer you an experience that is nothing less than excellent.
Scenic54611758006
Hot Springs, Arkansas
“Golf tournament review by Scenic54611758006 from Hot Springs, Arkansas”
Reviewed
May 10, 2019
Trip type:
Business
Excellent hotel with very friendly staff. Very close (5 minutes) to one of the best golf courses I have ever played. The room was spacious and very clean. The only downside was the rain but not much can be done about that!
Stayed
May 2019
Rooms
Value
Sleep Quality
Location
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Service
Ila P, General Manager at Country Inn & Suites by Radisson, El Dorado, AR, responded to this review,
May 23, 2019
Thank you for taking the time to write a review. We are glad you enjoyed your stay and hope you will think of us again next time you are in the area.
Manda J
El Dorado, Arkansas
“Average hotel and amenities with great staff review by Manda J from El Dorado, Arkansas”
Reviewed
May 07, 2019
Trip type:
Family
Hallway noise is very loud in rooms. They were not prepared for a large group that came in for breakfast. My group had to leave and go eat somewhere else because they couldn't replenish the breakfast promptly. The one employee they had working the kitchen did the best she could. Bryan at check in was very nice. Room did not have any USB ports. Available electrical outlets were not near beds. Refrigerator worked really well! As did the a/c. Enjoyed the separate TVs in the suite we had. Pool and fitness area was nice. Overall, an average hotel. Would consider staying again.
Stayed
May 2019
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Value
Sleep Quality
Location
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Service
Compass12402508958
Hot Springs, Arkansas
“Awesome Awesome Awesome review by Compass12402508958 from Hot Springs, Arkansas”
Reviewed
May 06, 2019
Trip type:
Family
The staff Was terrific Susie And Bryan Are Great Assests to this Company they Bring Friendliness to A Whole New Level. Please Give these Employees A Raise As they Went Above And Beyond their Duties to Accomodate Us!
Stayed
May 2019
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Ila P, General Manager at Country Inn & Suites by Radisson, El Dorado, AR, responded to this review,
May 23, 2019
Thank you for taking the time to write a review. We are glad you enjoyed your stay. We hope to see you again if you ever need a room again in this area.
