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Customer Support

Find answers to your frequently asked questions.

This support topic is in the Reservations category.

Do I need an account to make a reservation online? How long does it take to get an account?

You will need to create an account as part of the online reservation process. It only takes a minute to set up your account using an email address and password. Personalize your My Account page with your favorite hotels and destination information as well as view reservation information. 

Frequently Asked Questions