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Address:
600 Tracy Trail
Crystal Lake,  IL  60014  US
LAT: 42.228557 LONG: -88.29775
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (815) 477-3500 Fax: +1 (815) 477-0189

Email:
Reservations

Country Inn & Suites By Carlson, Crystal Lake, IL

https://www.countryinns.com/crystal-lake-hotel-il-60014/ilcryst

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 194 traveler reviews
Ranked #2 of 4 hotels in Crystal Lake

Traveler rating

  • Excellent
    93
  • Very Good
    52
  • Average
    25
  • Poor
    17
  • Terrible
    7

Type of Traveler

  • traveler_type_families
    Family
    91
  • traveler_type_couples
    Couples
    20
  • traveler_type_solo
    Solo travel
    6
  • traveler_type_business
    Business
    40

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
IMAGE THUMB IMAGE THUMB Crystal Lake, IL Hotel's Fireside Lobby King Guest Room at Lodging in Crystal Lake Queen Guest Room at Crystal Lake, Illinois Hotel
TripAdvisor Photos
missing something run down room dreary hall Escritorio para trabajo Desde afuera

Most Recent Traveler Reviews:

  • U2622YOjohnb
    akron, United States
    “comfortable stay review by U2622YOjohnb from akron, United States
    4.0  of 5 stars
    Reviewed 
    April 17, 2017
    Trip type: 
    Family
    Nice place to stay in Crystal Lake. Convenient, well-kept facilities. Easy access off Rt-14. Sure would be nice to teleport around Chicago but once you get through the city, you can rest at this hotel.
    Stayed 
    April 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • katebD8348RE
    crystal lake, United States
    “Country Inn and Suites, Crystal Lake Il. review by katebD8348RE from crystal lake, United States
    2.0  of 5 stars
    Reviewed 
    April 11, 2017
    Trip type: 
    Family
    Was attending wedding for my good friends daughter. Was told via phone could book in after 1:00 PM. Reseved two rooms. When arrived after 1:00 PM. 3:00 PM was normal time. Rooms gotten were not on the same floor. Found out after wedding when attempted to set up morning wake up call, that the rrom phone did not work. Also TV did not work - source setting on TV would change if changed the station. A TV that only showed the start up station. Could not use hotel shuttle to wedding venue because shuttle booked even though we came there just after 1:00 pm.
    Stayed 
    April 2017
    3.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review,
    April 12, 2017
    Dear katebD8348RE, Thank you for your review. I am so sorry you encountered these during your stay. We definitely did not do our job in ensuring your room was ready for your arrival. I assure you, that we have taken care of these mistakes. Please accept our sincerest apologies and we hope you will give us another chance. Thank you, Jeff Neuzil General Manager
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.