The pool and hot tub are currently closed for refinishing. We apologize for any inconvenience. 
Address  l  Telephone  l  E-mail   l   Map  
Address:
3707 Route 281
3707 West Road (GPS Users)
Cortland  NY  13045  United States
LAT: 42.586539 LONG: -76.21184
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (607) 753-8300 Fax: +1 (607) 753-8301

Email:
cx_cort@countryinn.com
Sales

Country Inn & Suites by Radisson, Cortland, NY

https://www.countryinns.com/cortland-hotel-ny-13045/nycort

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 871 traveler reviews
Ranked #3 of 10 hotels in Cortland
  • Certificate of Excellence 2018
    Certificate of Excellence 2018
  • GreenLeader Bronze
    GreenLeader Bronze

Traveler rating

  • Excellent
    572
  • Very Good
    218
  • Average
    43
  • Poor
    20
  • Terrible
    18

Type of Traveler

  • traveler_type_families
    Family
    543
  • traveler_type_couples
    Couples
    118
  • traveler_type_solo
    Solo travel
    28
  • traveler_type_business
    Business
    106

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Not clean The pool and jacuzzi The hotel frontage photo0.jpg gazebo in the backyard

Most Recent Traveler Reviews:

  • Mary Beth C
    Auburn, New York
    “2 night stay review by Mary Beth C from Auburn, New York
    5.0  of 5 stars
    Reviewed 
    August 14, 2018
    Trip type: 
    Family
    The hotel was clean and easy to get to. It has a great hot breakfast. The beds were comfortable and the room was quite large. It was nice having a microwave and refrigerator in the room. Unfortunately the indoor pool was not open which we were looking forward to using but they did offer the use of a sister hotel about 8 miles away. We just did not want to drive there and come back in wet bathing suits.
    Stayed 
    August 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
  • Sharkief
    Cross Plains, Wisconsin
    “Mislead by staff review by Sharkief from Cross Plains, Wisconsin
    2.0  of 5 stars
    Reviewed 
    August 09, 2018
    Trip type: 
    Family
    We stayed two nights. At check out I informed the front desk person of two issues... 1) the water was dangerously hot (especially for children) and 2) the room wasn't clean. There was trash under the pull-out sofa and dust and dirt all over the sofa mattress. The lamp shade was also extremely dirty. The front desk person replied that the hot water was necessary to wash dishes. He wrote a note about the cleanliness and said the room rate would be adjusted down for both nights and he would email a new receipt. However, upon receiving the emailed receipt, he only took off $10 (total) and did not adjust the rate down for each night as promised. I contacted him again and then he adjusted it for just one night. This was unprofessional and deceitful. The one positive was the woman working the breakfast area was very kind and friendly.
    Stayed 
    August 2018
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Kayla C, General Manager at Country Inn & Suites by Radisson, Cortland, NY, responded to this review,
    August 10, 2018
    Thank you for taking the time to comment regarding your recent unfortunate situation at the Country Inn and Suites I want to personally apologize that your experience with us was not satisfactory. I will definitely look into this matter and make sure that it gets addressed with the team. We value all of our guests and I want to make sure that each and every guest has a memorable experience with us. I am sorry that your memory was not a great one. If you would like to discuss this further- I Would welcome the opportunity. I can be reached at 607-753-8300. Again please accept my apologies.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.