Traveler tips help you choose the right room.Room Tips (5)
Awful customer service (Kat D)
Fri Apr 28 07:23:36 CDT 2017
We should have gotten the room that was confirmed! (rgt096)
Mon Feb 27 06:02:22 CST 2017
Rooms distant from the pool are quieter. (Stevestanga)
Tue Aug 16 06:33:04 CDT 2016
If the room had a digital control, the air should work fine. If it has a dial control, be prepared to be uncomfortable. (RoadTrip4)
Thu Aug 04 14:40:31 CDT 2016
We had a bedroom suite with two queen beds and this was wonderful for our family. (Fiona M)
Wed Jul 27 16:19:28 CDT 2016
Hotel Photos
TripAdvisor Photos
Most Recent Traveler Reviews:
lims570
Indianola, United States
“Hotel Experience review by lims570 from Indianola, United States”
Reviewed
June 19, 2017
Trip type:
Family
Our family stay at this hotel for the weekend for a baseball tournament. The hotel had nice amenities such as being and feeling new, nice decor, big rooms, pool and hot tub, nice continental breakfast, fire pit and gathering area outside, a number of restruants in the area, a mall, Costco, etc.
Stayed
June 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
Robin M
Charles City, Iowa, United States
“Great place review by Robin M from Charles City, Iowa, United States”
Reviewed
June 09, 2017
Trip type:
Family
I had a great stay at this hotel. It was close to restaurants and shopping. My grandkids had a great time in the pool and love the breakfast. We stay one night. Check in was fast and easy. We ask for a roll-away and it was already in the room.
Stayed
June 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
861bryceh
Coralville, United States
“That's extortion, right? review by 861bryceh from Coralville, United States”
Reviewed
June 08, 2017
Trip type:
Business
I booked my room. I started my traveling. While on the road, I am called by the hotel and told that it is overbooked and if I want to stay I have to pay more. I protest. They reply that I have a choice: Pay more or they will cancel my reservation. I pay more... and vent here on TripAdvisor because they have the audacity to ask me to rate my experience. Wow.
Stayed
June 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
hemaltrivedi2016, Manager at Country Inn & Suites By Carlson, Coralville, responded to this review,
June 09, 2017
Respected Guest,
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we have made the changes to ensure a similar situation does not occur again in the future.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
