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1155 Evans Way Court
Columbus  Ohio  43228  US
LAT: 39.975851 LONG: -83.15346
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+1 (800) 596-2375 (US/Canada Toll-free)

Telephone: +1 (614) 853-1257 Fax: +1 (614) 853-2313


Country Inn & Suites By Carlson, Columbus West, OH

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 231 traveler reviews
Ranked #48 of 143 hotels in Columbus
  • Certificate of Excellence 2017
    Certificate of Excellence 2017

Traveler rating

  • Excellent
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Type of Traveler

  • traveler_type_families
  • traveler_type_couples
  • traveler_type_solo
    Solo travel
  • traveler_type_business

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hotel Photos
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TripAdvisor Photos
ELECTRICAL OUTLET IN ROOM 310 Front of hotel at night Warm pool water Some of the stains on the sheets when blankets were pulled back Pool sign on door

Most Recent Traveler Reviews:

  • susan g
    willoughby hills, Ohio
    “Bad smell review by susan g from willoughby hills, Ohio
    3.0  of 5 stars
    July 31, 2017
    Trip type: 
    Friends getaway
    The room was average, but not what I would expect for a 4 star hotel. Our room had a horrible smell when we entered it. But we figured they had just cleaned it and it was from the products they used. Unfortunately it never went away. They sprayed it with a deodorizer and even cleaned the air filter in the air conditioning unit, but we still had that musty, pungent smell. They could not change our room because they had none available. The breakfast was great. The hot tub was small - as was the pool. I do not think we would use this hotel again.
    July 2017
    3.0  of 5 stars
    3.0  of 5 stars
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    3.0  of 5 stars
    4.0  of 5 stars
    Review collected in partnership with this hotel
    Dinesh P, Manager at Country Inn & Suites By Carlson, Columbus West, responded to this review,
    August 01, 2017
    Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern with our housekeeping team and will make sure they clean filter. we will also talk to our cleaning product supplier about product smell. I apolozies for inconviniance and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.