You will have to stay on top of any issues you have with your room. The squeaky wheel gets the oil. (Carl W)
Wed Oct 04 08:35:30 CDT 2017
Dont book room 119 (testament1uk)
Thu Sep 28 08:03:57 CDT 2017
2nd floor was easy access from entry via stairs and elevator in the center of the building (BC0313)
Mon Sep 25 08:25:59 CDT 2017
Go to another hotel (Julie A)
Mon Jul 31 09:57:52 CDT 2017
Stay Away from this hotel (kdpendleton85)
Thu Jun 22 09:09:24 CDT 2017
Most Recent Traveler Reviews:
Lancaster, United States
“Disgusting Room review by richardpK5586MO from Lancaster, United States”
November 11, 2017
They are remodeling the hotel lobby, but our room was the dirtiest we ever stayed in. We left after first night. Couch had gross stains on cushions, sheets were dirty, black mold in bathroom, dirt in refrige surround, pool was cloudy...seemed like they didn't care. So bad our family went to another hotel for rest of stay. As a member of this chain, I would avoid this hotel until rooms fully remodeled.
Review collected in partnership with this hotel
country1664, General Manager at Country Inn & Suites By Carlson, Columbus (Fort Benning), responded to this review,
November 17, 2017
Thank you for taking the time to share your experience regarding your stay.
I apologize that your stay was unsatisfactory. We are wrapping up renovations and the soft seating such as the sofa and in-room chairs have been ordered.
I have discussed your concerns with the appropriate personnel so that others are not disappointed as you were. Again, thank you for your feedback.