Stay on 2nd or 3rd floor. First floor was noisy (newman96)
Mon Aug 27 12:47:41 CDT 2018
Away from the elevator (R84W)
Mon Jun 18 08:20:09 CDT 2018
The pool was small & very busy our first night, butnot the second. Our room was always quiet on the 4th floor. Very nice staff!!! (Holly S)
Sat May 26 10:17:12 CDT 2018
The top floor is quiet. (JHP-14094)
Sat May 26 05:29:56 CDT 2018
Most Recent Traveler Reviews:
“DO NOT STAY HERE review by Traveler284135”
September 05, 2018
This property is so run down and tattered - it is nowhere near what you should be able to expect from this name brand hotel. While the mattresses provided a good night sleep, everything else here was run down, tattered, falling down, broken down or worn. With the exception of ONE person, no persons here even seem to like their jobs. Truly a sad experience for these travelers who used to very frequently stay at Comfort Inns.
SM_HotelGM, General Manager at Country Inn & Suites by Radisson, Columbia, SC, responded to this review,
September 06, 2018
Thank you for taking the time to reach out to us. We apologize that your experience did not meet your expectations. The experiences you described are not characteristic of the level of service our staff strive to provide, and we apologize your stay was unsatisfactory. We appreciate you bringing this matter to our attention, and we will work diligently to ensure your claims are fully investigated.
Guest feedback is a valued and exceptional resource to our team and it is important to gather all the necessary details so all items may be addressed. As your reservation is not linked to TripAdvisor, we would appreciate the opportunity to discuss your stay, however, I do want to assure you that your comments were heard.
Your comments are valued, and your suggestions and comments will be used to consider improvements in the future. Please know all your comments have been well documented and will be shared accordingly with the respective teams, and we hope for a future opportunity to welcome you back for a truly seamless experience.