Traveler tips help you choose the right room.Room Tips (5)
I was on fourth floor at the end and could see traffic. Loved it (Brenda K)
Thu Mar 09 03:39:33 CST 2017
It is best to stay off the first floor; a bit noisy at times. (Dawsontribe)
Tue Aug 18 15:28:40 CDT 2015
get a room away from the ice machine (Larry L)
Wed Mar 04 14:18:10 CST 2015
I stayed on the 4th floor....very quiet but very slow elevator. (G-Ma30474)
Sun Dec 14 16:55:57 CST 2014
don't think it would matter - I was on an end room, 2nd floor. (tonibriley)
Tue Dec 02 17:52:23 CST 2014
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jamesjG2936XF
Charlotte, United States
“Average Hotel review by jamesjG2936XF from Charlotte, United States”
Reviewed
August 03, 2017
Trip type:
Family
The staff were very friendly and helpful. However, the hotel itself was old and outdated. The beds were not comfortable and breakfast was average. The hallway had a musty smell. It seemed more like a 1 star hotel as far as facilities are concerned. Again, the staff was great, so I rate it "average". Without a friendly staff, I would have rated it "poor".
Stayed
August 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
Mukund D, Manager at Country Inn & Suites By Carlson, Buford at Mall of Georgia, responded to this review,
August 05, 2017
Dear James, thank you for taking time to provide this feedback. We take great pride ensuring our guests have a great experience while staying with us. We are sorry to hear about some of the things you mentioned but are happy that our staff was helpful and took good care of you. Also, there are plans for some things in the future, hopefully, you will give us another chance to exceed your expectations. Take care.
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