The service was excellent...Amanda, Dee and the lady that checked me out were all great on the front desk. Very kind, helpful, easy check-in & out. The breakfast staff was kind, pleasant and helpful also. The breakfast was very good. A full hot breakfast...oatmeal/grits, eggs,sausage,bacon, toast, bagels, yogurt, waffles, fresh fruit, coffee, milk, cold cereals, juice, English muffins, etc. I really liked the fact that the breakfast hours were extended later on the weekends. The room was clean and roomy. I had no complaints and didn't see anything that alarmed me in the cleanliness area. Personally, I'm a firm bed sleeper so the beds and pillows were too soft and squishy. However, I still was able to make due with both and sleep well. The only improvement is that next time I will make sure to ask for a room on the opposite side away from the highway(I-85). It's a little loud being next to the highway(I-85) & some of the guest were a little loud also. That's my reason for not giving an "excellent" rating for the location & the sleep quality. However, the location(not far off of I-85)as far as outside the hotel is good. It's very close to Chateau Elan(1/4 mile maybe), & a fabulous Mexican restaurant La Hacienda as well as other restaurants & grocery stores, shops, gas stations, etc. all within 1-2 miles. Feels pretty safe when going in & out at night. Didn't get a chance to try the heated inside pool or the fitness center but they both looked inviting. I did enjoy watching the football game on the big screen TV in the lobby while sitting in front of the fireplace. Very cozy and nice!
January 23, 2019
Dear S L K,
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. Your kind words regarding the Staff and the Owner, are very much appreciated!
On behalf of our entire staff at Country Inn & Suites by Radisson, Braselton, GA we thank you for your business and we hope to see you again when your travels bring you back to the area!
Country Inn & Suites by Radisson, Braselton, GA