Elevator dings loudly when the door opens. (_nessacat1972)
Apr 23, 2018
choose another hotel (Sandy H)
Oct 22, 2017
Most Recent Traveler Reviews:
New Orleans, Louisiana
“Outdated and Smelly review by jbm2292 from New Orleans, Louisiana”
July 12, 2019
This is an older hotel. The flooring and decor are completely outdated, and the interior has a musty/smokey odor. The complimentary breakfast had very little to offer, and we decided to pass and went to Cracker Barrel.
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Bessemer, AL, responded to this review,
July 15, 2019
Thank you for taking the time to write a review. It saddens us to hear that you were unhappy with your stay due to the cleanliness and the condition of the hotel at that time. Also, we're sorry if you were not pleased with the selection of the breakfast. Our goal is to provide our valued guests with the maximum satisfaction, and it's disappointing that we fell short of that standard. Your feedback is highly appreciated, and this will be forwarded to the hotel management for the further improvement of our services and hotel as a whole. Hoping that you would give us another chance to provide you a stay that is truly amazing in all aspects.
Crescent City, Florida
“Enjoyable stay review by PamRobertson1010 from Crescent City, Florida”
July 09, 2019
The rooms were clean, beds were comfortable and the staff was super friendly. I did not take advantage of the pool or hot tub but I will next time for sure. The breakfast was exceptional. Overall, happy with my visit to Bessemer.
Tina M, Guest Relations Manager at Country Inn & Suites by Radisson, Bessemer, AL, responded to this review,
July 10, 2019
Good day PamRobertson1010! Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have
acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff of Country Inn & Suites by Radisson, Bessemer, AL, we thank you for your business and we hope to see you again when your travels bring to Bessemer. Kind regards!