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Address:
7400 I-35 North
Austin  TX  78752  USA
LAT: 30.33616 LONG: -97.70345
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)
+1 (800) 456-4000 (Reservations)

Telephone: +1 (512) 380-0008 Fax: +1 (512) 380-0046

Email:
Reservations

Country Inn & Suites By Carlson, Austin-University, TX

https://www.countryinns.com/austin-hotel-tx-78752/txaustno

TripAdvisor Traveler Rating:

3.5 of 5 stars
Based on 212 traveler reviews
Ranked #122 of 194 hotels in Austin

Traveler rating

  • Excellent
    69
  • Very Good
    44
  • Average
    42
  • Poor
    29
  • Terrible
    28

Type of Traveler

  • traveler_type_families
    Family
    54
  • traveler_type_couples
    Couples
    30
  • traveler_type_solo
    Solo travel
    11
  • traveler_type_business
    Business
    58

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Country Inn & Suites, Austin-University, Texas Hotel Rooms with Kitchenettes in Austin, TX Austin, TX Accommodations Hotel Rooms in North Austin, Texas Austin, TX Hotel's Bathroom
Traveler Photos
Lo más sano del desayuno Simple breakfast buffet I 35 photo8.jpg photo7.jpg

Most Recent Traveler Reviews:

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  • jerrodb895
    Chillicothe, Texas
    “The Hotel had roaches and smelled bad, not clean”
    Reviewed 
    May 16, 2016
    Trip type: 
    Business
    The Hotel had roaches and smelled bad. The bathroom smelled like sewer. It was terrible. We stayed there the first night, but checked out and went somewhere else the next night. it was gross. We will not stay there again.
    Stayed 
    May 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review,
    May 17, 2016
    We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise, with the roach or the sewer smell. We take every, we do have biweekly pest control services, and they were addressed with this issue upon their visit after your stay. We hope you will consider us again when you are in the area.
  • Steve T
    Valley Mills, United States
    “Not a Good Place to Stay”
    Reviewed 
    April 30, 2016
    Trip type: 
    Business
    Hotel room was dirty and the bathroom floor had not been swept from the last guest. A tag off of someone else's clothes was in the bathroom floor along with hair and some kind of pink confetti on the floor. The sink had hair behind the faucet and in the sink. The front desk was helpful upon check-in and asked if I needed anything. This was a last minute booking and most of the hotels in Austin were full, along with this one, so I knew it would not do any good to complain. I did mention, at check-out, the air conditioner was leaking on the carpet to the front desk and she made a note of it.
    Stayed 
    April 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review,
    May 02, 2016
    Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. Delighted to know, front desk team was helpful and did make a positive impact on your experience.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.