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14620 North IH-35
Austin  TX  78728  US
LAT: 30.437817 LONG: -97.67039
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+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (512) 251-9110 Fax: +1 (512) 251-9112


Country Inn & Suites By Carlson, Austin North (Pflugerville), TX

TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 164 traveler reviews
Ranked #112 of 201 hotels in Austin

Traveler rating

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Type of Traveler

  • traveler_type_families
  • traveler_type_couples
  • traveler_type_solo
    Solo travel
  • traveler_type_business

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Be Our Guest Breakfast Option Hallway View from 3rd floor room Club Carlson member welcome packs

Most Recent Traveler Reviews:

  • 544wadea
    Katy, TX, United States
    “Loud and dirty review by 544wadea from Katy, TX, United States
    2.0  of 5 stars
    May 19, 2017
    Trip type: 
    I paid $85 per night for this hotel. Upon my Sunday evening arrival there was broken glass in the parking lot and almost every step in the stairs up to the second floor had cracker crumbs or other dirt on them. The receptionist was pleasant and did not mention the dirt. My room was pretty clean but the mattress was very old and lumpy. The air conditioner was very loud and made an even louder noise when the compressor cycled. I could hear the freeway pretty clearly when the AC was off. Floors were very thin and I could hear every step from above. On Tues morning I finally mentioned the dirty stairs which had yet to be cleaned. That evening they had been vacuumed but the surrounding floors had not. Much of the breakfast bar was depleted by 8:30 AM. Internet was OK but not capable of streaming video. 7 PM on Mon evening the cleaning crew was outside my door vacuuming for 20 minutes and there was some sort of loud banging in the room next door. Normally, cleaning should be done by 5 PM so as not to disturb guests. You decide if these issues, which you may or may not face, makes the price worth it. For me, they didn't.
    May 2017
    2.0  of 5 stars
    2.0  of 5 stars
    1.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    1.0  of 5 stars
    3.0  of 5 stars
    Review collected in partnership with this hotel
    Jessica W, Front Office Manager at Country Inn & Suites By Carlson, Austin North (Pflugerville), responded to this review,
    May 21, 2017
    Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please accept our apology and we hope to see you again when your travels bring you back to the area. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.