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Address:
103 Sherwood Drive
Augusta,  GA  30909  USA
LAT: 33.513036 LONG: -82.03718
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (706) 736-8988 Fax: +1 (706) 736-8891

Email:
Reservations

Country Inn & Suites By Carlson, Augusta at I-20, GA

https://www.countryinns.com/augusta-hotel-ga-30909/gaaugucx

TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 263 traveler reviews
Ranked #32 of 84 hotels in Augusta

Traveler rating

  • Excellent
    79
  • Very Good
    53
  • Average
    57
  • Poor
    29
  • Terrible
    45

Type of Traveler

  • traveler_type_families
    Family
    99
  • traveler_type_couples
    Couples
    42
  • traveler_type_solo
    Solo travel
    7
  • traveler_type_business
    Business
    84

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Augusta National Golf Course Hotel Augusta Accommodation Augusta, Georgia Hotel's Lobby Lobby at Augusta Lodging Augusta Hotel's Front Desk
TripAdvisor Photos
photo0.jpg TA_IMG_20170313_204930_large.jpg This room was disgusting!!!!! Hair found in the bathroom . Throw up dried up on the floor. A dea This room was disgusting!!!!! Hair found in the bathroom . Throw up dried up on the floor. A dea This room was disgusting!!!!! Hair found in the bathroom . Throw up dried up on the floor. A dea

Most Recent Traveler Reviews:

  • Dtebou
    “Lack customer service review by Dtebou
    2.0  of 5 stars
    Reviewed 
    September 11, 2017
    Trip type: 
    Couples
    I had a concern when I saw a dog in the dining area. When I brought this to the attention of the front desk staff ( the hotel has a sign posted at the front desk which states no pets are allowed)she was rude and replied to me "I did not check them in so I don't know if it's a service dog or not, and I can't ask" If it was a service dog then no problem at all, however she never acknowledge my concern or addressed my question.
    Stayed 
    September 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review,
    September 13, 2017
    Dear Donna, Thank you for taking the time to review the hotel. While we certainly try to uphold a high standard of customer service we apologize you felt that our unwillingness to approach a guest with out doing research to see if the pet was a service animal was bad customer service. I can assure you that when our guests check in we follow the ADA policies to the letter as we are not a pet friendly hotel. Notation is typically put in the notes or on our pass along log. Your concern is a legitimate concern. However, how we go about following up on it to ensure that we do not berate our other guest with questions they may or may not have already answered, is truly a legal situation. We are also not able to discuss with you why a service is a service animal, just as we would never tell another personal information about you. Thank you for your feedback.
  • 428dorothyc
    Brooklyn, United States
    “Great stay review by 428dorothyc from Brooklyn, United States
    5.0  of 5 stars
    Reviewed 
    September 06, 2017
    Trip type: 
    Family
    Very clean, the bed sleep good, food good, very friendly. The Area very safe.would stay with them again.Near great place to eat and shop. My grandchildren love the place.The stay was to shop, needed more time.
    Stayed 
    August 2017
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review,
    September 08, 2017
    Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our clean rooms and friendly staff. We look forward to your next stay. Shopping awaits!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.