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Address:
11600 Lakeridge Parkway
Ashland  VA  23005  United States
LAT: 37.717144 LONG: -77.45012
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (804) 798-7378 Fax: +1 (804) 368-0545

Email:
General Inquiries

Country Inn & Suites by Radisson, Ashland - Hanover, VA

https://www.countryinns.com/ashland-hotel-va-23005/vahanove

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 649 traveler reviews
Ranked #1 of 13 hotels in Ashland
  • Certificate of Excellence 2018
    Certificate of Excellence 2018

Traveler rating

  • Excellent
    507
  • Very Good
    109
  • Average
    15
  • Poor
    6
  • Terrible
    12

Type of Traveler

  • traveler_type_families
    Family
    290
  • traveler_type_couples
    Couples
    117
  • traveler_type_solo
    Solo travel
    36
  • traveler_type_business
    Business
    156

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5.0 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Highridge Country Reserve Coffee New Logo Guestroom - Two Beds New Bedding Layout Awards Program Golf

Most Recent Traveler Reviews:

  • rurucharchar
    Waynesboro, Pennsylvania
    “Enjoyed my stay! review by rurucharchar from Waynesboro, Pennsylvania
    5.0  of 5 stars
    Reviewed 
    September 17, 2018
    Trip type: 
    Friends getaway
    Great service and friendly staff; I will be back! The employee at the front desk was friendly and helpful. The room was comfortable and clean. My friends and I played cards in the dining area in the evening and found that area pleasant and comfortable. Great time!
    Stayed 
    September 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
  • herringsm2018
    Latta, South Carolina
    “Great hotel, friendly staff!! review by herringsm2018 from Latta, South Carolina
    5.0  of 5 stars
    Reviewed 
    September 08, 2018
    Trip type: 
    Business
    The staff was very friendly and helped make sure our check-in was easy. The hotel was clean and beds were very comfortable. We will definitely stay again when we are in the area. Thanks for all you did Lavell.
    Stayed 
    September 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
  • StephanRoberts
    Atlanta, Georgia
    “Not willing to be understanding... review by StephanRoberts from Atlanta, Georgia
    1.0  of 5 stars
    Reviewed 
    August 18, 2018
    Trip type: 
    Family
    The night before we checked out there was a severe storm that passed through. My niece was about to get on the road to drive back up to Maryland (we were all in town visiting family). One of our family members had be keeping her dog while she was moving to a new place, and was bringing the dog back to her while we were all in town.However, it was storming so badly, so my niece wanted to wait a couple of hours for it to pass. The family member who brought the dog back to my niece had already left. So, I told the person at the front desk the situation and that I was aware of their No Pet policy, but if he would make an exception since it was a small dog and it was in a carrying cage and it was just going to be for a couple of hours. He told me no. Then he said that the hotel across the street allows pets. So, I asked if he would refund my money for that night so we could go across the street since my wife and I weren't checking out until the morning. He said no.So, I translate his statements to mean the following: "I don't care if your niece, her 2 yr old daughter, and her dog have to drive in a dangerous situation, I'm not adjusting our rules for any reason".You have the right to follow any rules that you wish, but I also have the right to give you the customer service score that reflects the level of customer service I feel that we received.
    Stayed 
    August 2018
    4.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Ashland - Hanover, VA, responded to this review,
    September 13, 2018
    Thank you for taking time to write a review. We always desire for our valued guests stay to be outstanding. On the other hand, we regret to know that your experience was anything less than what you've expected due to the pet policy. We completely understand where you're coming from given the weather condition at that time. Your feedback is greatly appreciated and will be forwarded to the hotel management to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.