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Address:
845 Brevard Road
Asheville  NC  28806  United States
LAT: 35.531392 LONG: -82.60595
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (828) 670-9000 Fax: +1 (828) 670-1600

Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC

https://www.countryinns.com/asheville-hotel-nc-28806/ncashvil

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 1,211 traveler reviews
Ranked #21 of 71 hotels in Asheville
  • Certificate of Excellence 2018
    Certificate of Excellence 2018

Traveler rating

  • Excellent
    680
  • Very Good
    352
  • Average
    107
  • Poor
    45
  • Terrible
    27

Type of Traveler

  • traveler_type_families
    Family
    451
  • traveler_type_couples
    Couples
    459
  • traveler_type_solo
    Solo travel
    43
  • traveler_type_business
    Business
    75

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
The King Suite at the Country Inn & Suites By Carlson, Asheville at Biltmore Square Mall, NC The ADA Accessible Room at the Country Inn & Suites By Carlson, Asheville at Biltmore Square... Street at the Country Inn & Suites By Carlson, Asheville at Biltmore Square Mall, NC Entrance at the Country Inn & Suites By Carlson, Asheville at Biltmore Square Mall, NC Lobby at the Country Inn & Suites By Carlson, Asheville at Biltmore Square Mall, NC

Most Recent Traveler Reviews:

  • sue7772018
    Buford, Georgia
    “Family Wedding review by sue7772018 from Buford, Georgia
    2.0  of 5 stars
    Reviewed 
    February 11, 2019
    Trip type: 
    Family
    I had read reviews and had my concerns but stayed there because other family members were staying there. When we checked in, we were told we only had one night. We had booked and paid for two nights through Expedia four months prior. When we tried to explain this, the clerk would not listen. The WiFi was weak limiting access to our email showing the confirmation number and since there was a tennis match in town, we asked the clerk if he would save a room until the issue was resolved. He replied in the negative and told us there were three rooms left and we needed to pay again quickly. He was unprofessional and unfriendly. He created unnecessary stress in what should have been an exciting weekend. We only resolved the issue after calling Expedia, which he should have done. We will never stay there again!
    Stayed 
    February 2019
    4.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    CISBILTMORESQUARE, General Manager at Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC, responded to this review,
    February 12, 2019
    Sue7772018, we appreciate you for taking the time to share this constructive feedback about your thoughts about you stay. We appreciate all of our guests' feedback and insights about their unique experience staying with us. As a small hotel we naturally care deeply about providing excellent stays to every guest, and making memorable moments. It is disappointing to learn we were not able to do that for you. We are sorry that it was so upsetting for you to learn that your reservations you had made through a third party service were not made the way you had wanted, and also that you did not want to address that problem with your reservation with them directly yourself. Third party reservation services will not let us (any hotel) make reservations for you or make changes to your third party reservations for you. We are sorry we were not able to make you happy. Please accept my personal apology. Bobby, Hotel General Manager
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.