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Address:
5304 Highway 29 South
Alexandria  MN  56308  US
LAT: 45.842826 LONG: -95.38933
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Reservations:
1 (800) 596-2375 (US/Canada Toll-free)

Telephone: (320) 763-9900 Fax: (320) 763-7564

Email:
Hotel Information

Country Inn & Suites By Carlson, Alexandria, MN

https://www.countryinns.com/alexandria-hotel-mn-56308/mnalexan

TripAdvisor Traveler Rating:

3.0 of 5 stars
3.0 of 5 stars Based on 220 traveler reviews
Ranked #7 of 12 hotels in Alexandria

Traveler rating

  • Excellent
    54
  • Very Good
    57
  • Average
    31
  • Poor
    44
  • Terrible
    34

Type of Traveler

  • traveler_type_families
    Family
    102
  • traveler_type_couples
    Couples
    47
  • traveler_type_solo
    Solo travel
    8
  • traveler_type_business
    Business
    33

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
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TripAdvisor Photos
Towel bar in bathroom coming off wall Just disgusting! End table in living area of room TV Stand Nice sofa...not!

Most Recent Traveler Reviews:

  • jakek39
    Alexandria, United States
    “Poor experience review by jakek39 from Alexandria, United States
    1.0  of 5 stars
    Reviewed 
    March 14, 2017
    Trip type: 
    Family
    Key card wasn't working at check in so the clerk had to open our hotel door with her master key. Anytime we left we had to stop by the front desk to be let in. She didn't bother verifying our identities when letting us back into our room, and even tried to let us into someone else's room when she forgot our room number. At about 5:00 a.m. the fire alarm went off for 30 seconds which someone didn't wake our sleeping 2 year old. The breakfast was pretty typical fare for a hotel continental breakfast. The facility seems dated and in need of a refresh.
    Stayed 
    March 2017
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Alexandria, responded to this review,
    March 17, 2017
    Thank you for taking the time to post a review. We apologize that you were not satisfied with the condition of the hotel during your stay. Also, we are truly sorry for the inconvenience that you've experienced at that time. This is not the kind of experience we want our valued guests to have. We appreciate you taking the time share your experience. Your feedback will be forwarded to the hotel management to ensure hotel facilities are up to Country Inn & Suites By Carlson standards.
  • michelledO165PD
    Brainerd, MN, United States
    “Worst Experience I have ever had review by michelledO165PD from Brainerd, MN, United States
    1.0  of 5 stars
    Reviewed 
    February 26, 2017
    Trip type: 
    Friends getaway
    The hotel was overbooked and we were sorely disappointed that our King Whirlpool suite was not available. My boyfriend had bowled I a tournament all day and his back was killing him. Worse than that, when we settled for the standard queen and entered the room, there were no towels! How does a hotel stay in business without competent housekeeping staff? When I called at 7pm and let the front desk know that we were going to dinner first then would be checking in late, they said no problem they were "running late also because they had no housekeeping staff"! Ughh, bad business for sure! When I called down at 10pm and spoke to Tamara, she said she would send up towels for us and did not. The next morning my boyfriend stopped at the front desk and he was told by the new front desk gal that she could not bring him towels because she had a broken foot but "wait right there, I will grab some and Oh yes here is the note that was left the night before"... apparently the night shift was too anxious to get home to the beer that awaited them that the guy standing there spoke of. Breakfast was lousy and I will not be back!
    Stayed 
    February 2017
    1.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Alexandria, responded to this review,
    March 04, 2017
    We regret to hear about the room you received. We are sorry as well for the service you received from our staff. This is definitely not the kind of experience we want our valued guests such as your self to have. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to reach out to us so we may review your requested accommodations in detail.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.