Attention Credit/Debit Card Users: On the day of arrival, a hold will be placed on your card for room charges, taxes and incidentals. Holds will be released by your bank depending on the bank's processing time after check-out.
Address  l  Telephone  l  E-mail   l   Map  
Address:
162 Cusick Rd.
Alcoa  TN  37701  USA
LAT: 35.812389 LONG: -83.98131
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (865) 273-2800 Fax: +1 (865) 273-2801

Email:
Hotel Information

Country Inn & Suites By Carlson, Knoxville Airport, TN

https://www.countryinns.com/alcoa-hotel-tn-37701/tnknxapt

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 246 traveler reviews
Ranked #7 of 15 hotels in Alcoa

Traveler rating

  • Excellent
    102
  • Very Good
    54
  • Average
    48
  • Poor
    25
  • Terrible
    17

Type of Traveler

  • traveler_type_families
    Family
    95
  • traveler_type_couples
    Couples
    54
  • traveler_type_solo
    Solo travel
    26
  • traveler_type_business
    Business
    46

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Alcoa Accommodation near Knoxville Airport Knoxville Airport Hotel's Lobby Hotel Room in Alcoa, TN Suite Knoxville Airport Knoxville Airport Hotel with Suites
TripAdvisor Photos
getlstd_property_photo Double Queen Suite Indoor pool and hot tub. TA_IMG_20160611_100601_large.jpg Fantastic Restaurant Bill recommend to me.

Most Recent Traveler Reviews:

  • W3268FRrobertf
    Alcoa, tn, United States
    “Poor Customer Relations review by W3268FRrobertf from Alcoa, tn, United States
    1.0  of 5 stars
    Reviewed 
    June 02, 2017
    Trip type: 
    Couples
    Power was out for the duration of stay. No power, no lights, no AC, no hot water, no breakfast. Power was out for the entire area so the hotel would not make an adjustment to the rate. It wasn't anyone's fault the power was out but the rate should have been adjusted for all those basic amenities that weren't provided. After several contacts with the manager, they refuse to make good on this. I will NEVER stay here again. There are far too many other choices, Holiday Inn, Marriott's, Hilton - all reasonably priced!
    Stayed 
    May 2017
    2.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review,
    June 03, 2017
    Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. I'm glad we were able to communicate after this incident, and we reached a mutual understanding. We take the time to listen to your constructive comments so we can continually improve our services. -Bill Bailey
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.