Wait until the renovations are over (trvln_d_wrld)
Thu Jan 11 06:57:12 CST 2018
I stayed in a room with double queen beds. (JimG1900)
Fri Nov 17 04:06:27 CST 2017
Suites are quieter due to bedroom in the back away from hallways. South side rooms and higher floors are quieter too. (Reddlady51)
Sat Oct 07 09:33:42 CDT 2017
All rooms are excellent (dfwgcw64)
Mon May 15 12:09:25 CDT 2017
Ask for a room on the third floor in the front. They also had parking across the street at the Mellow Mushroom. (Michael V)
Thu Mar 23 02:07:41 CDT 2017
Most Recent Traveler Reviews:
“The worst review by Camper10928409849”
November 02, 2018
Do not. I repeat DO NOT stay here. It’s filthy. The bathroom was unclean and the tub didn’t drain. That was the high point. The tv didn’t work, the remote didn’t work, the microwave was filthy with old food particles in it. Still not to the good part. Bugs. There were small bugs everywhere. In the bed, in the microwave, on the tv, crawling on the walls. Called the front desk and was offered by Kayla the benefit of not being charged if I left the premises. The city was sold out because of disaster relief. No call back from management. I called several times. Apparently managers only come in when they feel like it. Still haven’t been called and my bill was incorrect.
countryinnalbany, Hotel Manager at Country Inn & Suites by Radisson, Albany, GA, responded to this review,
November 05, 2018
Dear Esteemed Guest,
Thanks for your stay and comments.
I’m sorry that several issues combined to make your stay less than desirable.
Our sincere apologies.
We take real pride in offering the best possible guest experience, and I understand that we let you down.
You can be sure we’ll do better for you next time.
Nothing means more to us than providing a pleasant guest experience.
“Excellent review by gate552018”
September 24, 2018
Overall review: I receive excellent services from everyone involve. All areas were clean and well maintained. The breakfast was great. The location of the hotel is in an excellent spot. The pool and that area is just wonderfully. You might want to move the smoking area away from the front entrance.
countryinnalbany, Hotel Manager. at Country Inn & Suites by Radisson, Albany, GA, responded to this review,
September 24, 2018
Dear Valued Guest,
Thanks for the stay at the Country Inn & Suites Radisson Albany and the positive review.
Glad to note that you liked the location, customer service and breakfast.
It is our privilege to have clients like you.
For us customer satisfaction is the best reward for whatever we offer.
Your comment on shifting the smoking area shall definitely be considered.
We look forward to welcome you again soon!!!