Contact Us  
Address:
245 St. Charles Way
York  Pennsylvania  17402  US
LAT: 39.930309 LONG: -76.692
View and Explore

Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (717) 747-5833 Fax: +1 (717) 747-5933

Email:
cx_ykpa@countryinns.com

Country Inn & Suites By Carlson, York, PA

http://www.countryinns.com/york-hotel-pa-17402/payork

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 171 traveler reviews
Ranked #12 of 23 hotels in York

Traveler rating

  • Excellent
    86
  • Very Good
    50
  • Average
    18
  • Poor
    7
  • Terrible
    10

Type of Traveler

  • traveler_type_families
    Family
    65
  • traveler_type_couples
    Couples
    34
  • traveler_type_solo
    Solo travel
    20
  • traveler_type_business
    Business
    33

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
York Hotel York Hotel's Lobby Hotel Room in York York Suite York, PA Whirlpool Suite
Traveler Photos
CountryInn&Suites YorkCity ExteriorNight CountryInn&Suites YorkCity WhirlpoolSuite CountryInn&Suites YorkCity Suite CountryInn&Suites YorkCity Suite CountryInn&Suites YorkCity Pool

Most Recent Traveler Reviews:

Language: 
Sort by: 
  • Heather H
    Gainesville, United States
    “Hopefully it was just that room”
    Reviewed 
    June 10, 2015
    Trip type: 
    Solo travel
    I usually love CI&S. My room in York, PA was horrible. It was 52 degrees when I got in there and smelled very musty (maybe old cigarettes). The shower was a trickle, the bathroom sink faucet was over-powerful (I think the filter that controls the water was removed) and didn't have a drain cover. The bathroom floor felt greasy - I walked on towels instead of stepping on it. (The mirror (at least) wasn't cleaned since that last time someone was there. I could still see the message someone had written on the foggy mirror previously.)
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    SHAILESH P, General Manager at Country Inn & Suites By Carlson, York, PA, responded to this review,
    June 16, 2015
    Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations. I discuss your concern with my maintenance staff as well as head housekeeper. To discuss your stay further, please contact the hotel directly, and ask for General Manager. We are renovating our hotel and most of our rooms are completed and we will be completing our renovation by end of this month. We love to serve you again and make sure that you are completely satisfied with your stay. Please visit us again to experience our new rooms.
  • Nancy M
    Jackson, United States
    “Overbooking nightmare”
    Reviewed 
    June 09, 2015
    Trip type: 
    Friends getaway
    Call day of arrival to make sure you still have a reservation. Our group had booked 9 rooms. when we arrived there were only 6 rooms. 3 of rooms were given to others. I booked a suite and they only had a room with 2 queen beds. Hotel wasn't prepared for a busy weekend. they did seem to cater to the golfers.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    SHAILESH P, General Manager at Country Inn & Suites By Carlson, York, PA, responded to this review,
    June 16, 2015
    Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. I discuss your concern with my front office manager and make sure that this situation does not occur in future. We hope for another opportunity to not just meet, exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or after your next stay.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.