Top floor on back side of hotel that way there no kids above you to make noise. (Indigo_Dog_11)
May 14, 2016
All the rooms are nice (Rich M)
Apr 13, 2016
Our room was perfect, handy and quiet. (547Jim)
Mar 12, 2016
2 Queen bed suite has very small bathroom(tub-shower & toilet), separate sink area (Kayaker318)
Jan 14, 2016
We faced the back of the hotel- very quiet! (Barbara F)
Dec 11, 2015
Most Recent Traveler Reviews:
Charles D C
Rome, Ga, United States
May 20, 2016
We experienced several problems during our stay. The internet was extremely slow. When we arrived the sink in the bathroom was dirty and there was a large stain on the arm of the couch. The first morning when I went to make coffee there was no regular so I just went downstairs and got some. The next morning when I went to make coffee the coffee maker was broke. The staff fixed our problems but should have prevented them.
Review collected in partnership with this hotel
ctryinn2016, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review,
May 22, 2016
Dear Charles D C,
Thank you for your review. We would like to apologize immensely for the issues you encounter. It is always our goal to give unmatched customer service with immaculate accommodations, and when we fall short of that, we haven’t done our job. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Guest satisfaction is our number one priority.
Again, We would like to apologize for any inconvenience you experienced. We hope we will have the opportunity and privilege to host you again in the future.