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Address:
3422 South Decker Lake Drive
West Valley City,  Utah  84119  US
LAT: 40.698058 LONG: -111.9477
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (801) 908-0311 Fax: +1 (801) 908-0315

Email:
cx_wval@countryinns.com

Country Inn & Suites By Carlson, West Valley City, UT

http://www.countryinns.com/west-valley-city-hotel-ut-84119/utvalley

TripAdvisor Traveler Rating:

3.5 of 5 stars
Based on 131 traveler reviews
Ranked #8 of 12 hotels in West Valley City

Traveler rating

  • Excellent
    50
  • Very Good
    21
  • Average
    21
  • Poor
    17
  • Terrible
    22

Type of Traveler

  • traveler_type_families
    Family
    48
  • traveler_type_couples
    Couples
    13
  • traveler_type_solo
    Solo travel
    8
  • traveler_type_business
    Business
    46

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Country Inn & Suites: West Valley City Hotel West Valley City Hotel's Lobby Country Inn & Suites hotel's room in West Valley City Hotel's Room near Salt Lake City airport Suite at Country Inn & Suites, West Valley City, Utah
Traveler Photos
Exterior Photo Furniture like this all over the place bathroom bathroom hallway next to elevator

Most Recent Traveler Reviews:

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  • Gene H
    Longmont, United States
    “Old, Tired, Needs Cleaning/Repairs”
    Reviewed 
    January 26, 2016
    Trip type: 
    Family
    We've stayed here numerous times because of location and it's pet friendly. The staff is also generally friendly and helpful. Sadly, over time the rooms have become very run down. This trip, the room was mostly clean and usable. The ceiling fan was black with dust and gunk. The tub had a weird, creepy, patch that we avoided when showering. The worst part is that people DO NOT pick up after their pets. There is dog poop EVERYWHERE! We tried to walk our dogs away from the property. Would also be nice if smokers would put their butts in the receptacles provided, instead of smashing them on the ground in front of it. Or flicking them in the grass, the bushes, the walkways, the driveway, etc. Maybe hotel staff could clean some of this up once in awhile?!?!? They shouldn't offer breakfast. It's really terrible and not a selling point. And there are many good eateries close by. All in all, it's inexpensive, the beds are comfortable, the location for us is great, they are pet friendly, and for a few days once a year or so....it's an okay place to stay.
    Stayed 
    January 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review,
    January 29, 2016
    I am sorry that we seemed run down on this visit. We have put together a budget for this year and the tubs are in the bidding stage as we speak. I have brought it to the attention of the housekeeping staff about the high dust. This is the first time that anyone has mentioned about the dog droppings in the lawn. I think that maybe we should by doggies bags and provide them for the rooms with pets. I will talk this over with the management staff and try to get some ideas to justify the situation. If you have any suggestions yourself I would love to hear them. The smoking situation itself I think I may have an idea for as well. I am looking into building a smoking room on the other side of the parking lot this summer. It will be easier to keep picked up if we do not have shrubs and other things in the way to clean around. Please once again if you have an idea let me know how we can improve the hotel. We love our guests and try so hard to take care of each and everyone of them. My staff runs themselves crazy trying to pick up after everyone all day long. We appreciate your business and would hate loose it. Thank you for your comments and I really would love to hear your suggestions.
  • 280murraya
    “West Valley Christmas”
    Reviewed 
    January 11, 2016
    Trip type: 
    Family
    The hotel is conveniently located near I215 and is located close to several shopping areas and other amenities. The hotel is older but clean and comfortable. The only problem encountered was that hot water quit on the last day of the stay.
    Stayed 
    December 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review,
    January 13, 2016
    Thank you so much for your positive comments. I am happy to read that you enjoyed your stay with us. I sure wish that we could predict when the boiler was going to have issues. You will be please to hear that this issue has been resolved and there is plenty of hot water. Please do come back to visit real soon. Thank you
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.