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Address:
2000 Gateway Court
West Bend  WI  53095  USA
LAT: 43.395892 LONG: -88.18996
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (262) 334-9400 Fax: +1 (262) 334-9504

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Country Inn & Suites By Carlson, West Bend, WI

http://www.countryinns.com/west-bend-hotel-wi-53095/wiwestb

TripAdvisor Traveler Rating:

4.5 of 5 stars
Based on 119 traveler reviews
Ranked #2 of 4 hotels in West Bend
  • Certificate of Excellence 2015
    Certificate of Excellence 2015

Traveler rating

  • Excellent
    67
  • Very Good
    36
  • Average
    11
  • Poor
    4
  • Terrible
    1

Type of Traveler

  • traveler_type_families
    Family
    52
  • traveler_type_couples
    Couples
    24
  • traveler_type_solo
    Solo travel
    1
  • traveler_type_business
    Business
    27

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
West Bend Hotel West Bend, WI Lodging West Bend, WI Hotel Lobby West Bend, WI Hotel Room Hotel Suites in West Bend, WI
Traveler Photos
CountryInn&Suites WestBend  ExteriorDay this only shows a small section of the whole room
Queen 2 Queen Bed Room CountryInn&Suites WestBend  WhirlpoolSuite

Most Recent Traveler Reviews:

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  • Bridget H
    Charlotte, United States
    “Smoke Smell and Dated Furnishings/Carpet”
    Reviewed 
    August 18, 2015
    Trip type: 
    Business
    I had to stay in this hotel on business. My initial reaction was that it was dated and a clear second choice to the only other hotel in town, a Hampton that was fully booked. Though it appeared to be clean, my room smelled old. Overnight the room smelled STRONGLY of cigarette smoke so either my neighbors were smoking or smoke was being pulled through the ventilation system. I asked for and received a new room the next day that was much better- AC worked much better and room smelled much cleaner. However, I would never stay at this location on vacation. I only stayed here for training on business and didn't want to drive 20 minutes every morning by moving to another town.,
    Stayed 
    August 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    WBGeneralManager, General Manager at Country Inn & Suites By Carlson, West Bend, responded to this review,
    August 19, 2015
    I am sorry that the actions of another guest smoking disrupted your first night at the hotel. I am pleased to hear however that we were able to move you to a different room which afforded you a better stay for the rest of your trip. If you have any other questions or concerns please feel free to contact me. At your service, Guy Fox, GM
  • Mary H
    west bend, United States
    “Great”
    Reviewed 
    August 05, 2015
    Trip type: 
    Couples
    The rooms were comfortable and beautiful. Breakfast was good and included hot foods. Extra touches like cookies and coffee in the lobby, rose petals on the floor and bed as part of the romance package. Very nice
    Stayed 
    July 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    WBGeneralManager, General Manager at Country Inn & Suites By Carlson, West Bend, responded to this review,
    August 16, 2015
    Thank you for the 5 star review for Country Inn & Suites - West Bend WI. We are so pleased that you enjoyed our Romance Package! We look forward to seeing you again when your travels bring you to West Bend. At your Service Guy Fox GM
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.