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Address:
1560 IH 35 South
San Marcos  TX  78666  USA
LAT: 29.863956 LONG: -97.94636
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (512) 392-8111 Fax: +1 (512) 392-8180

Email:
cx_smtx@countryinns.com

Country Inn & Suites By Carlson, San Marcos, TX

http://www.countryinns.com/san-marcos-hotel-tx-78666/txsanmar

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 280 traveler reviews
Ranked #5 of 30 hotels in San Marcos

Traveler rating

  • Excellent
    118
  • Very Good
    71
  • Average
    36
  • Poor
    22
  • Terrible
    33

Type of Traveler

  • traveler_type_families
    Family
    136
  • traveler_type_couples
    Couples
    42
  • traveler_type_solo
    Solo travel
    13
  • traveler_type_business
    Business
    56

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
San Marcos Hotel's Exterior Hotel in San Marcos, Texas Front Entrance of San Marcos Hotel Hotel's Reception Desk in San Marcos Comfortable Lobby at San Marcos, TX Hotel
Traveler Photos
Proximity to bed Whirpool tub photo7.jpg photo6.jpg photo5.jpg

Most Recent Traveler Reviews:

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  • Matt K
    Hutto, United States
    “Nice amenities, in-room whirlpool, great breakfast!”
    Reviewed 
    January 20, 2016
    Trip type: 
    Business
    We stayed one night during a business trip. I selected the hotel due to the fact it had the option of an in-room whirlpool tub and indoor pool and hot tub. The staff was very friendly and accommodating. The hotel was clean and inviting. The complimentary breakfast was a great spread of food. The in-room whirlpool was a nice treat, but the jets were not very powerful. I would highly recommend this hotel!
    Stayed 
    January 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Thomas P
    Spring, United States
    “a stay in disappointing country”
    Reviewed 
    January 17, 2016
    Trip type: 
    Family
    The location had signs up about a coming renovation and from what I saw this should have been done some time ago. The decor in the hotel is old looking and feeling Trim is very scratched up all over the hotel The floor in the elevator was cracked and coming up Cove base was coming unglued Shower drain was broken The staircase railings in the lobby are horrid The pool and hot tub were not functioning There were no vending machines except on the first floor Upon arriving in the room my wife killed a bug crawling across the bed Half or more of the plugs in the room either didn't work or were so worn out the plugs would fall out The room overall had a worn out old look and feel
    Stayed 
    January 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Pablo P, General Manager at Country Inn & Suites By Carlson, San Marcos, responded to this review,
    January 19, 2016
    Thank you for taking the time to share your experience online. On behalf of our entire staff at Country Inns & Suites we earnestly apologize for the concerns you shared about your experience at this hotel. We have started the process of renovation incrementally. Carpet is our next goal which we hope to finish before year 9. In the meantime, I have addressed most of these issues you mentioned with our maintenance and housekeeping teams, and the pool technician from JV Pool & Spa has begun the pool repairs. The pool is rarely unavailable, but it was on a Friday that it went down and was difficult for us to get a technician out to see it over the weekend. Regardless, this is does not excuse our shortfalls. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Pablo G. Palomino General Manger Country Inn & Suites by Carlson
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.