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Address:
231 San Marco Avenue
St. Augustine  FL  32084  USA
LAT: 29.915081 LONG: -81.32176
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (904) 827-1766 Fax: +1 (904) 827-1772

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Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, FL

http://www.countryinns.com/saint-augustine-hotel-fl-32084/flstagdt

TripAdvisor Traveler Rating:

3.5 of 5 stars
Based on 287 traveler reviews
Ranked #37 of 78 hotels in Saint Augustine

Traveler rating

  • Excellent
    81
  • Very Good
    71
  • Average
    70
  • Poor
    37
  • Terrible
    28

Type of Traveler

  • traveler_type_families
    Family
    98
  • traveler_type_couples
    Couples
    106
  • traveler_type_solo
    Solo travel
    6
  • traveler_type_business
    Business
    16

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Hotels in St. Augustine, FL St. Augustine Hotel Lobby Suites in St. Augustine, FL Whirlpool Room at St. Augustine Lodging Whirlpool Suite at St. Augustine Hotel
Traveler Photos
Bathroom wall shower bathroom vent Couch arm Room temp.

Most Recent Traveler Reviews:

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  • William J
    St Augustine, United States
    “Country Inn”
    Reviewed 
    January 18, 2015
    Trip type: 
    Family
    The room was dirty with shabby, stained furniture. Looked at two more rooms with same condition. The carpet was dirty and stained. TV remote did not work. The linens were worn, stained with holes. A live insect was found in the bed. Gave it to the Manager for further inspection. At 11:00 pm we packed up and left to find a suitable place to stay. Live insect found in bed. Left at 11:00 pm to find another place.
    Stayed 
    January 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Jay P, Manager at Country Inn & Suites St. Augustine Downtown Dist, responded to this review,
    January 24, 2015
    Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask for Jay.
  • BARBARA N
    St. Augustine, United States
    “Rooms should not have been rented”
    Reviewed 
    January 18, 2015
    Trip type: 
    Friends getaway
    A group of 18 senior ladies stayed at this hotel for four days in January of 2015. Of the 9 rooms rented, 3 did not have hot water all the time, one never had hot water, two never had a working phone, one had no heat or air conditioning, and two had problems flushing their toilets.
    Stayed 
    January 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Jay P, Manager at Country Inn & Suites St. Augustine Downtown Dist, responded to this review,
    January 24, 2015
    Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask for Jay.
  • Steven S
    Dunnellon, United States
    “Good but not perfect”
    Reviewed 
    January 15, 2015
    Trip type: 
    Family
    The price of this hotel for the value received is good. The beds are comfortable. Every room in which we stayed had some kind of problem. The staff was very helpful in resolving the problems. The breakfast was ok but not spectacular. There was a constant and strange whistling noise outside the hotel which never quit. It was quite annoying.
    Stayed 
    January 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Jay P, Manager at Country Inn & Suites St. Augustine Downtown Dist, responded to this review,
    January 16, 2015
    Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask for Jay.
  • Brian K
    Moncton
    “Nice Comfortable Enroute Stay”
    Reviewed 
    January 14, 2015
    Trip type: 
    Family
    Third stop on our way to Florida and like all Country Inn and Suites this was a better than average value. Friendly efficient service and clean comfortable rooms made for a good last night on the road. It is a bit far off the highway (about 5 miles) but close to the downtown if that is your destination. Will gladly stay here again.
    Stayed 
    January 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Jay P, Manager at Country Inn & Suites St. Augustine Downtown Dist, responded to this review,
    January 16, 2015
    Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Third stop on our way to Florida and like all Country Inn and Suites this was a better than average value. Friendly efficient service and clean comfortable rooms made for a good last night on the road. It is a bit far off the highway (about 5 miles) but close to the downtown if that is your destination. Will gladly stay here again.. We look forward to your next stay.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.