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Address:
231 San Marco Avenue
St. Augustine  FL  32084  USA
LAT: 29.915081 LONG: -81.32176
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (904) 827-1766 Fax: +1 (904) 827-1772

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Reservations

Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, FL

http://www.countryinns.com/saint-augustine-hotel-fl-32084/flstagdt

TripAdvisor Traveler Rating:

3.5 of 5 stars
Based on 306 traveler reviews
Ranked #38 of 78 hotels in Saint Augustine

Traveler rating

  • Excellent
    88
  • Very Good
    74
  • Average
    75
  • Poor
    41
  • Terrible
    28

Type of Traveler

  • traveler_type_families
    Family
    105
  • traveler_type_couples
    Couples
    116
  • traveler_type_solo
    Solo travel
    6
  • traveler_type_business
    Business
    17

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Hotels in St. Augustine, FL St. Augustine Hotel Lobby Suites in St. Augustine, FL Whirlpool Room at St. Augustine Lodging Whirlpool Suite at St. Augustine Hotel
Traveler Photos
Bathroom wall shower bathroom vent Couch arm Room temp.

Most Recent Traveler Reviews:

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  • Regena F
    Ocala, United States
    “Not up to Usual standards for your chain.”
    Reviewed 
    February 24, 2015
    Trip type: 
    Family
    water in our bathroom would easily scald you. Water never got hot in our friends room. Breakfast selection was the worst that I have seen for Country Inns and Suites, and we have stayed in quite a few. Some of the cleaning and serving staff are rude and abrupt with people. Rooms were not that clean and bathrooms not in good repair. Toilets, tub not good.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Mark D
    New Hartford, NY, United States
    “Bad Stay with no Positive Outcome”
    Reviewed 
    February 23, 2015
    Trip type: 
    Family
    Looking to take a shower to ready for the train tour of St. Augustine, Fla. No hot water to shower! . Excuses, with no solution but blaming the maid staff washing towels taking all the hot water….UNACCEPTABLE
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Alexis P
    Miami, United States
    “Doable but def could do better.”
    Reviewed 
    February 17, 2015
    Trip type: 
    Business
    My room was clean, but did not have a fresh smell. The paint in the bathroom was chipping and there were permanent stains in the toilet and the bathtub. The hotel receptionists were very accommodating and provided spectacular service. Breakfast was okay, but nothing extravagant.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Jay P, Manager at Country Inn & Suites St. Augustine Downtown Dist, responded to this review,
    February 20, 2015
    Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask for Jay.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.