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Address:
231 San Marco Avenue
St. Augustine  FL  32084  USA
LAT: 29.915081 LONG: -81.32176
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Telephone: +1 (904) 827-1766 Fax: +1 (904) 827-1772

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Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, FL

http://www.countryinns.com/saint-augustine-hotel-fl-32084/flstagdt

TripAdvisor Traveler Rating:

3.5 of 5 stars
Based on 392 traveler reviews
Ranked #38 of 78 hotels in Saint Augustine

Traveler rating

  • Excellent
    118
  • Very Good
    98
  • Average
    91
  • Poor
    51
  • Terrible
    35

Type of Traveler

  • traveler_type_families
    Family
    148
  • traveler_type_couples
    Couples
    142
  • traveler_type_solo
    Solo travel
    9
  • traveler_type_business
    Business
    22

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Hotels in St. Augustine, FL St. Augustine Hotel Lobby Suites in St. Augustine, FL Whirlpool Room at St. Augustine Lodging Whirlpool Suite at St. Augustine Hotel
Traveler Photos
Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, FL Exterior How about a new tub? Pee stain??? Bathroom wall

Most Recent Traveler Reviews:

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  • Eugene C
    Tampa, United States
    “Don't go here”
    Reviewed 
    July 04, 2015
    Trip type: 
    Couples
    The ONLY thing good about this place was that the staff were friendly and helpful. BUT, rooms (if ours was a representative room) are WAYYYY past due for remodeling. The bed wasa shot, WAY too soft and beat. Bathroom was awful. Old and in need of upgrading. It's been years since I stood in 4 inches of water while showering in a motel, but I had that lovely experience at Country Inn & Suites in St. Augustine. And here's one I've NEVER seen before: The hallways aren't air-conditioned, so it was like a sauna as soon as you exit your room. Your makeup will melt and your clothes will be stuck to you until you either get in the car or go back into your room. It's a shame, because we stayed there at least twice in the past, and both times it was very nice. But that was a few years ago. Sorry, but unless I learn that they've upgraded their rooms, I won't be coming back.
    Stayed 
    July 2015
    Rooms
    Value
    Sleep Quality
    Location
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    Service
    Review collected in partnership with this hotel
  • emartin250
    Jacksonville, Florida
    “nice but costly”
    Reviewed 
    June 28, 2015
    Trip type: 
    Couples
    These Country Inn motels are very nice but are costly making them not a first choice when competitors around have better prices and similar offerings. For business people that have their costs covered they are nice.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Jay P, Manager at Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, FL, responded to this review,
    June 29, 2015
    Thank you for your recent review of our property. I was sorry to read that you felt we are over priced. Our goal is to always provide the level of service expected at a Country Inn & Suites. I hope you will return and give us the opportunity to demonstrate our normal service level. If you would contact me personally, I would certainly see what I can do to assist you in having the situation corrected. Again, I apologize we failed to meet your expectations
  • Peggy Dawn M
    Rocky Mount, North Carolina
    “A Great Place to Stay”
    Reviewed 
    June 22, 2015
    Trip type: 
    Friends getaway
    The rooms were clean, the staff helpful and FRIENDLY!!!! My friend got sick while we were there and the staff could not have been more accommodating. The shuttle to the historic area was great. I didn't have to drive to anything.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Jay P, Manager at Country Inn & Suites By Carlson, St. Augustine Downtown Historic District, FL, responded to this review,
    June 24, 2015
    Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay, the clean rooms and friendly staff. We look forward to your next stay.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.