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Address:
2106 First Avenue
Rock Falls  IL  61071  USA
LAT: 41.761165 LONG: -89.69062
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (815) 625-3200 Fax: +1 (815) 626-3575

Email:
Hotel Information

Country Inn & Suites By Carlson, Rock Falls, IL

http://www.countryinns.com/rock-falls-hotel-il-61071/ilrockfa

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 90 traveler reviews
Ranked #1 of 5 hotels in Rock Falls

Traveler rating

  • Excellent
    42
  • Very Good
    31
  • Average
    9
  • Poor
    3
  • Terrible
    5

Type of Traveler

  • traveler_type_families
    Family
    32
  • traveler_type_couples
    Couples
    17
  • traveler_type_solo
    Solo travel
    2
  • traveler_type_business
    Business
    20

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Rock Falls, IL Accommodation Inviting Lodging in Rock Falls Rock Falls Hotel Room Hotel Room in Rock Falls, IL Rock Falls Suite
Traveler Photos
Mold above shower. Bathroom Fridge and microwave Bed and back of room Work area

Most Recent Traveler Reviews:

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  • Curtis C
    Annawan, United States
    “Great Hotel”
    Reviewed 
    March 06, 2015
    Trip type: 
    Business
    Excellent service with friendly staff. Close to restaurant with excellent food. Fitness Center could use some updated equipment. Be sure you have a working alarm clock in your room and that it doesn't gain/lose time.
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Tiffani B
    Rock Falls, United States
    “Rude Employees!”
    Reviewed 
    February 18, 2015
    Trip type: 
    Family
    I have never been so uncomfortable and made to feel so unwelcome at a hotel in my entire life! The desk clerk was obviously not happy to be at work. She even cursed at the computer while checking me in! It's really sad, but I am even from Rock Falls and would definitely not recommend this hotel to my worst enemy!
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CISRKFL, General Manager at Country Inn & Suites By Carlson, Rock Falls, responded to this review,
    February 26, 2015
    Please accept my apologies for the disappointing service you received from our staff. We strive to provide all of our guests with the most extraordinary experience and make everyone feel welcome. I apologize that this wasn't your experience. Customer service is key to the overall success of our hotel. I am glad we had the opportunity to discuss your experience and you will be giving us another chance. Thank you again for your loyalty. Sincerely, Amy Poci
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.