Enjoy Superior Services at our Rochester, NY Hotel

Stop by the lobby for a book from the lending library or pick up a cookie on your way out the door. Whatever your travel needs, our hotel in East Rochester, NY has the services that make it easy to relax or focus on business.

Hotel services and amenities include:

• 100% non smoking hotel
• Complimentary shuttle service for airport and areas within a 3 mile radius, Mon-Fri, 4:30 a.m.-11 p.m. and Sat-Sun, 6:30 a.m.-11 p.m. (Advance reservation required. Based on availability.)
• Complimentary hot breakfast buffet served on real china
• Complimentary dinner buffet now available Monday-Thursday
• Complimentary coffee and cookies in lobby all day
• Fridge and microwave in all rooms
• DVD player in all rooms (complimentary rentals)
• Indoor heated pool and whirlpool
• Free high-speed Internet access (wired/wireless)
• Free weekday USA Today
• Free local and long distance calls
• Business Center with printers
• Fitness Center
• Free book rentals and games
• Free parking
• Complimentary weekday coffee and dessert station at 5 p.m.
• Guest laundry and same day dry cleaning available
• Club Carlson^SM hotel rewards program
• TGI Fridays and Delmonico’s Steakhouse restaurants in our parking lot

Did You Forget?
While you're our hotel's guest in Rochester, NY, you are entitled to the benefits of our guest protection program, Did You Forget? We provide complimentary deodorant, shaving cream, razors, toothbrush/paste, shower caps, sewing kits, hair combs, hairspray, lint rollers, rubber bathroom mats, baby diapers, feminine hygiene products and a number of important travel hygiene items - all for free.

*Guests must request airport transportation when making their reservation. Requests must be made at least 24 hours in advance. At the time of booking, we will let you know if your requested time is available. When you arrive at the airport, please be sure to call the hotel before going to the shuttle pick-up area.