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Address:
4635 West Henrietta Road
Rochester  New York  14467  US
LAT: 43.060516 LONG: -77.65222
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (585) 486-9000 Fax: +1 (585) 486-9010

Email:
cx_henr@countryinns.com

Country Inn & Suites By Carlson, Rochester-Henrietta, NY

http://www.countryinns.com/rochester-hotel-ny-14467/nyrochso

TripAdvisor Traveler Rating:

4.5 of 5 stars
Based on 391 traveler reviews
Ranked #3 of 16 hotels in Henrietta
  • Certificate of Excellence 2014
    Certificate of Excellence 2014

Traveler rating

  • Excellent
    243
  • Very Good
    98
  • Average
    34
  • Poor
    12
  • Terrible
    4

Type of Traveler

  • traveler_type_families
    Family
    198
  • traveler_type_couples
    Couples
    78
  • traveler_type_solo
    Solo travel
    18
  • traveler_type_business
    Business
    57

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Henrietta, NY Accommodations Henrietta, New York Hotel's Lobby Henrietta Suite Whirlpool Suite in Rochester, New York Hotel Suites in Rochester
Traveler Photos
CountryInn&Suites Henrietta ExteriorDay the sink bed Lobby View of front of hotel

Most Recent Traveler Reviews:

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  • Charles D
    Guelph, Canada
    “Good place to stay”
    Reviewed 
    February 23, 2015
    Trip type: 
    Solo travel
    This is a clean and pleasant place to stay. Staff are particularly effective and pleasant. I was using the fitness room when four teenagers came in to play a game of cards. They were not so loud and obnoxious that I would have complained but I was very impressed when the manager stopped by, figured out what was going on, talked to them, and suggested another place where they could hang out. I have no doubt that the issue would have been dealt with if I had complained but it was very nice to see the manager effectively and pro-actively managing the situation.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Mari S
    Belfast, United States
    “Good”
    Reviewed 
    February 20, 2015
    Trip type: 
    Family
    We arrived early and they accomodated us and allowed us to check in.The hotel appeared clean, The staff were friendly and helpful. The room was a bit small but clean. The pool area is small but was good for our children - the whirlpool was great. The breakfast was typical scrambled eggs, potato and sausage patty, make your own waffles, oatmeal, juice and milk - it was ok.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Darla Q
    Niagara Falls, United States
    “Excellent Stay”
    Reviewed 
    February 17, 2015
    Trip type: 
    Family
    Booking process was great. Staff friendly. Hotel clean & welcoming. Request met in a timely manner. Was in that there was a laundry on site and laundry soap for sale at front desk. We were in for a hockey tournament, so great to get some things washed. We REALLY appreciated that we were able to use the breakfast room to gather for pizza and I know some other guests met in there and used it to play cards with their children which was nice too. Only draw back is the thumping of the front staircase if someone walks down it quickly. Might want to see if there is some way to do some sound deadening. Over all great stay.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Amir A
    St. Louis, United States
    “All in all very good”
    Reviewed 
    February 13, 2015
    Trip type: 
    Solo travel
    Hotel was clean, well kept, good location. The staff was also very nice and accommodating. Rooms were comparable to a 4 star hotel. Good hotel for quick trip to Rochester, but wouldn't stay here for a romantic stay.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.