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Address:
4635 West Henrietta Road
Rochester  NY  14467  US
LAT: 43.060516 LONG: -77.65222
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (585) 486-9000 Fax: +1 (585) 486-9010

Email:
cx_henr@countryinns.com

Country Inn & Suites By Carlson, Rochester-Henrietta, NY

http://www.countryinns.com/rochester-hotel-ny-14467/nyrochso

TripAdvisor Traveler Rating:

4.5 of 5 stars
Based on 462 traveler reviews
Ranked #4 of 16 hotels in Henrietta
  • Certificate of Excellence 2015
    Certificate of Excellence 2015

Traveler rating

  • Excellent
    276
  • Very Good
    122
  • Average
    42
  • Poor
    16
  • Terrible
    6

Type of Traveler

  • traveler_type_families
    Family
    240
  • traveler_type_couples
    Couples
    90
  • traveler_type_solo
    Solo travel
    22
  • traveler_type_business
    Business
    66

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Henrietta, NY Accommodations Henrietta, New York Hotel's Lobby Henrietta Suite Whirlpool Suite in Rochester, New York Hotel Suites in Rochester
Traveler Photos
CountryInn&Suites Henrietta Family Suite CountryInn&Suites Henrietta Whirlpool Suite CountryInn&Suites Henrietta GuestRoom CountryInn&Suites Henrietta ExteriorNight CountryInn&Suites Henrietta Business Suite

Most Recent Traveler Reviews:

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  • Robertthegood
    Chatham
    “Cozy stay, close to most things.”
    Reviewed 
    August 30, 2015
    Trip type: 
    Friends getaway
    We stayed here at the Country Inn and Suites. They had everything that you could want. Check in was easy and so was the check out. The keys are rooms were ready for us when we arrived. We slept well and woke up to a better than average breakfast in the breakfast room. Real plates and glasses was a treat. Not too much within walking distance, but overall this was a great place to stay.
    Stayed 
    August 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Jeannie29301
    Detroit, Michigan
    “This hotel has seen better days”
    Reviewed 
    August 25, 2015
    Trip type: 
    Family
    Time is taking its toll on this hotel. While it is generally clean, the carpeting was stained and worn and the bathroom fixtures in need of repair (water in the sink never got hot as the faucet was loose). The breakfast is pretty average. If the price had been lower I would say I got better value, but it was also pretty average for the area.
    Stayed 
    August 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review,
    August 28, 2015
    Thank you for taking the time to review your recent stay with us. We cannot apologize enough about the experience you had during your stay with us. We truly hope you will give us another chance in the future to show you a much better stay. If you would like to discuss this further please feel free to call me directly at the hotel at 585-486-9000. Again we are so sorry about this and we hope to hear from you.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.