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Address:
7860 Plantation Road
Roanoke  VA  24019  USA
LAT: 37.354998 LONG: -79.95670
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (540) 366-5678 Fax: +1 (540) 366-8214

Country Inn & Suites By Carlson, Roanoke, VA

http://www.countryinns.com/roanoke-hotel-va-24019/vanoke

TripAdvisor Traveler Rating:

4.5 of 5 stars
Based on 373 traveler reviews
Ranked #7 of 39 hotels in Roanoke
  • Certificate of Excellence 2015
    Certificate of Excellence 2015

Traveler rating

  • Excellent
    190
  • Very Good
    118
  • Average
    41
  • Poor
    17
  • Terrible
    7

Type of Traveler

  • traveler_type_families
    Family
    169
  • traveler_type_couples
    Couples
    94
  • traveler_type_solo
    Solo travel
    22
  • traveler_type_business
    Business
    40

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Inviting Roanoke Hotel Roanoke Hotel Fitness Center Indoor Hotel Pool in Roanoke Well-Equipped Roanoke Meeting Space Flexible Roanoke Event Space
Traveler Photos
Jacuzzi in indoor pool area
Jump in the water is clear.... photo4.jpg photo3.jpg photo2.jpg

Most Recent Traveler Reviews:

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  • KENNETH K
    Lewisvile, United States
    “Pleasant Stay in Roanoke, Va”
    Reviewed 
    February 04, 2016
    Trip type: 
    Business
    This hotel was recommended to me by business associates. The rooms were clean and everything was in working order. The breakfast was better than any other hotels I have stayed in the same price range. All the staff members were very helpful. Good location, easy to find and near lots of restaurants.
    Stayed 
    January 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Veronica R, Front Office Manager at Country Inn & Suites By Carlson, Roanoke, responded to this review,
    February 05, 2016
    Dear KENNETH K, Thank you for taking the time to respond to our survey. We are pleased to hear that you enjoyed your time with us. You took a chance on us and I'm happy that we lived up to your associates expectations. We hope to see you again soon in the future. Please give your business associate our deepest gratitude for the recommendation. Have a wonderful weekend!
  • April P
    Windsor, Pennsylvania
    “Clean, friendly”
    Reviewed 
    January 11, 2016
    Trip type: 
    Family
    This hotel was nice. Maybe not as nice as other Country Inn and Suites- it is a bit older, but it was still very clean. The staff was very friendly, and parking was easy. My biggest complaint is the pool. It was nice, but soooooo cold. I am not sure that it was heated. The air was warm, but my husband and I had to ease in the pool or just jump in to get used to the water temperature. Maybe the heater was broken. Other then that, breakfast was amazing, and they were able to help me with any request that I made. The beds were very comfortable, can't complain there. The pull out sofa wasn't so great, but my 8 year old slept on it fine. No other complaints. Not far from some nice resturants, etc.. or from 81.
    Stayed 
    January 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Veronica R, Front Office Manager at Country Inn & Suites By Carlson, Roanoke, responded to this review,
    January 13, 2016
    Dear April P, Thank you for taking the time to complete our guest satisfaction survey. I am sorry to hear of your issues with the pool. Normally we have an outside company "Virginia Pools" who deals with our pool maintenance etc. The pool temperature is regulated and maintained by them as well. Your concerns will not go unheard and I will have some one look into that. Sorry for the inconvenience, however, We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Hope you have a great day!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.