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Address:
2401 Willis Rd.
Richmond  VA  23237  USA
LAT: 37.400388 LONG: -77.42740
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (804) 275-5900 Fax: +1 (804) 275-3092

Email:
Hotel Information

Country Inn & Suites By Carlson, Richmond I-95 South, VA

http://www.countryinns.com/richmond-hotel-va-23237/varich

TripAdvisor Traveler Rating:

3.0 of 5 stars
Based on 107 traveler reviews
Ranked #60 of 84 hotels in Richmond

Traveler rating

  • Excellent
    20
  • Very Good
    20
  • Average
    22
  • Poor
    19
  • Terrible
    26

Type of Traveler

  • traveler_type_families
    Family
    44
  • traveler_type_couples
    Couples
    25
  • traveler_type_solo
    Solo travel
    1
  • traveler_type_business
    Business
    14

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.0 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Hotel Richmond Exterior Front Desk Welcoming Lobby Lobby Spacious King Room
Traveler Photos
counter top in bathroom from the front counter top in bathroom two by fours holding up bathroom counter stain and hair between sheets on bed Indentations in sheets on bed

Most Recent Traveler Reviews:

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  • 689blancheb
    “Nice place”
    Reviewed 
    August 18, 2015
    Trip type: 
    Couples
    While traveling home from Florida, we needed someplace to stay for the night. I searched the internet on my phone and found Country Inns & Suites. The location was great, right of I-95. The room rate online was good, the reviews were very helpful. When we arrived at 9pm, we were greeted at the desk and check in was very simple. Thankfully, we had a ground floor room. All of the comforts of home were there,frig, microwave, nice size t.v. and internet that was good. We asked if they accepted AAA, they did, which reduced the cost of our stay. I will stay at this hotel brand again in our traveling future.
    Stayed 
    August 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Reade A
    Kent, United States
    “Call the location before you book”
    Reviewed 
    August 14, 2015
    Trip type: 
    Family
    Online services and Staff services are in need of work. Online booking charged my card for a room that I found out was not available. No refund offered, just a stay at another SUB PAR location, per the staff. Not the way to treat a traveling customer.
    Stayed 
    August 2015
    Value
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Richmond I-95 South, responded to this review,
    August 17, 2015
    Thank you for reaching out and writing your review. We apologize for the disappointing service you received from the front desk staff, in regards to your reservation. We want to make sure our guests are comfortable and receive the best service possible.
  • Crystal P
    Durham, NC, United States
    “Never Again”
    Reviewed 
    August 10, 2015
    Trip type: 
    Family
    This hotel is outdated and needs to be torn down and rebuilt brand new. My room was dirty and I had to wipe down everything. I have allergies bad and someone was smoking on the hall I was on. This is a non-smoking hotel so keep it that way please.
    Stayed 
    August 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Online Support Specialist at Country Inn & Suites By Carlson, Richmond I-95 South, responded to this review,
    August 14, 2015
    We appreciate you taking the time share your experience. We apologize for the issues you encountered in your room as well as the smell in the hallway. Your comments are valued, and your suggestions will be used to consider improvements in the future. We hope for another opportunity to exceed your expectations.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.