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Address:
1650 Industrial Park Avenue
Redlands,  CA  92374  US
LAT: 34.065747 LONG: -117.209598
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (909) 792-7913 Fax: +1 (909) 747-0252

Email:
cx_sbca@countryinns.com

Country Inn & Suites By Carlson, San Bernardino (Redlands), CA

http://www.countryinns.com/redlands-hotel-ca-92374/cabernar

TripAdvisor Traveler Rating:

4.5 of 5 stars
Based on 268 traveler reviews
Ranked #3 of 9 hotels in Redlands
  • Certificate of Excellence 2015
    Certificate of Excellence 2015

Traveler rating

  • Excellent
    151
  • Very Good
    76
  • Average
    23
  • Poor
    8
  • Terrible
    10

Type of Traveler

  • traveler_type_families
    Family
    117
  • traveler_type_couples
    Couples
    44
  • traveler_type_solo
    Solo travel
    25
  • traveler_type_business
    Business
    66

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Welcome to the Country Inn & Suites San Bernardino! San Bernardino Hotel San Bernardino Accommodations Lodging in San Bernardino, CA Redlands, CA Hotel with Whirlpool Suite
Traveler Photos
20160118_162944_large.jpg Do Not Disturb Switch Kitchenette with two queen-size beds, room 205 room
room

Most Recent Traveler Reviews:

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  • Raymond B
    Howell, United States
    “Great staff”
    Reviewed 
    January 31, 2016
    Trip type: 
    Business
    The staff at the Country Inn are extraordinary. It's a nice hotel, with comfortable rooms and good amenities, but the people make it great. I would recommend this hotel to friends and would stay here any time I was in the area.
    Stayed 
    January 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • 448valeriej
    “Dirty rooms and poor maintenance”
    Reviewed 
    January 16, 2016
    Trip type: 
    Family
    I picked this hotel because they are pet friendly but are higher level then a Motel 6. I have one retired service dog and a small min pin. I paid double what I normally pay when I have my dogs with me. The first room the Bed sheets were dirty and the second room had a leaky tub faucet, the tub had 4 inches of water in it when I came in the room because the tub drain was closed. The bathroom walls had stains on the walls that I could wash off with a wet wash cloth. I have stayed at numerous hotels and have never experienced this before. I will never recommend this hotel or go back.
    Stayed 
    January 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, OnlineCustomer Care at Country Inn & Suites By Carlson, San Bernardino (Redlands), responded to this review,
    January 19, 2016
    Thank you for taking time to write your review. We apologize for the lack of cleanliness as well as the tub back up. These issues have been address with maintenance as well as housekeeping to ensure situations like this are handled properly in the future. Please know that your feedback is extremely valuable to us, as comments such as yours assists us in improving our service and our property on a daily basis.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.