Banquet and Catering Policies: Groups and Meetings
Food and Beverage Service
The offered catering menus represent a collection of popular and updated menu items suggested by the hotel's caterer. If you don’t see what you desire, please ask about a custom menu. All meals are served buffet style, however full service is available for an additional charge. Alcoholic beverages are permitted in the function area only. Please ask your catering manager for bartender services..
Function Room Assignments
The hotel reserves the right to change room reservations to best accommodate either increasing or decreasing attendance figures. As other groups may be utilizing the same room as you are, prior to or following your function, please adhere to the previously agreed time.
As storage space is limited, please do not send boxes more than five days in advance. COD shipments will not be accepted. Shipment of conference materials must be addressed to include the following information: conference dates, group name or “hold for” and catering manager.
A guaranteed attendance figure is required for all meal functions three business days prior to the function date and is not subject to reduction. If the catering office is not advised by this time, the estimated figure will automatically become the guarantee. The hotel will be prepared to serve five percent over the guarantee. Charges will be based upon your final guarantee or actual attendance, whichever is greater. A minimum of 15 people is required for lunch or dinner.
Pricing may be guaranteed not more than 90 days prior to the date of your function. A 20-percent taxable service charge and current sales tax will be applied to all food and beverage.
The hotel will be pleased to arrange for any audiovisual requirements for your function. Additional fees may apply.
An acceptable form of payment must be agreed upon during the initial booking arrangements. Acceptable forms include advance deposit (prepayment), direct billing (subject to approval) or completed credit card authorization form.
The hotel does not assume responsibility for damage or loss of any merchandise or articles left on the premises prior to, during or following any event. Arrangements for security for equipment or merchandise prior to the event can be made through your catering contact. Additional fees will apply.
Your catering contact will be happy to assist you with centerpieces, etc. The hotel will not permit the affixing of anything to walls, floors or ceilings with nails, staples, tape or any other substance.
For more information about the Country Inn & Suites of Deer Valley hotel's meeting space, please contact the Sales/Catering Office at +1 (623) 879-9000 ext 504 or via email at firstname.lastname@example.org.