Contact Us  
Address:
7701 Universal Boulevard
Orlando  FL  32819  USA
LAT: 28.45247 LONG: -81.46442
View and Explore

Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (407) 313-4200 Fax: +1 (407) 313-4201

Email:
cx_oids@countryinns.com

Country Inn & Suites By Carlson, Orlando Universal, FL

http://www.countryinns.com/orlando-hotel-fl-32819/florlint

TripAdvisor Traveler Rating:

3.5 of 5 stars
Based on 493 traveler reviews
Ranked #202 of 327 hotels in Orlando

Traveler rating

  • Excellent
    123
  • Very Good
    202
  • Average
    103
  • Poor
    37
  • Terrible
    28

Type of Traveler

  • traveler_type_families
    Family
    238
  • traveler_type_couples
    Couples
    104
  • traveler_type_solo
    Solo travel
    20
  • traveler_type_business
    Business
    47

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Hotel in Orlando, Florida Lodging in Orlando Hotel Room in Orlando Spacious One-bedroom Suite in Orlando Whirlpool Room in Orlando, FL
Traveler Photos
EL súper desayuno El hotel CountryInn&Suites OrlandoUniversal  WhirlpoolSuite esquilinho Café da manhã

Most Recent Traveler Reviews:

Language: 
Sort by: 
  • Robert J
    United States
    “very disappointed in this location”
    Reviewed 
    February 18, 2015
    Trip type: 
    Business
    Being a member of the military and traveling for business, I was very disappointed in this location. The check in process was average, and I was not recognized as a Club member. The room was ok as well as the staff. And there was NO complimentary, hot Be Our Guest Breakfast buffet either. I went different times during both mornings and only 2 items were available. No juices either. When I politely asked the employees they were very rude and didn't seem to care. This was one of the reasons why I chose this location. Will be back in this area frequently and I will not stay at this location. So very disappointed as I have enjoyed Country Inns and Suites in the past...
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review,
    February 20, 2015
    We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. I again apologize that we were not able to meet your expectations and we will work to ensure that this does not occur again in the future.
  • johnhenrym2015
    WEST CHESTER
    “Decent Value”
    Reviewed 
    February 17, 2015
    Trip type: 
    Couples
    The Country Inn and Suites Universal is worth the money and provides decent lodging with outstanding location. There is a separate shuttle each day from the hotel to: Universal Studios, Sea World, and Walt Disney World. Granted, the times may not be convenient. ( I felt the shuttle to Universal was perfect!!) The lady working the tourism counter was not very professional nor was she very customer service oriented. The breakfast was great, but I would advise eating before 8a. The breakfast seating does get crowded, but I had no issues with the parking lot.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.