Great complimentary tea & cookies in lobby (Petula0806)
Jul 23, 2015
Rooms on Victoria St are loud, try choosing one off of the back instead, not by the elevators. (Victoria K)
Jul 09, 2015
Ask for a room away from the elevator noise and above floor 2. A Jacuzzi room is a treat as well. (Arnold V)
Jul 01, 2015
Higher floors have a better view of the surrounding area. (GandP2015)
Jun 25, 2015
Most Recent Traveler Reviews:
“will not recommend this hotel”
July 28, 2015
will not recommend this hotel breakfest was very poor qulity and place is not cleen so please think before you book this hotel , i had booked this hotel online but Value for money was not there lot can be done to improve the place ,
Review collected in partnership with this hotel
CISMgmt, Front Office Manager at Country Inn & Suites By Carlson, Niagara Falls, ON, responded to this review,
July 29, 2015
Thank you for recent review,
We are sorry to hear that you did not enjoy your recent stay with us.
Our hotel teams goal is to provide outstanding customer service and top notch accommodations to everyone of our guests. Our staff does work very diligently to ensure every aspect of our hotel is clean, comfortable and enjoyable. I would like to apologize that we did not meet and exceed your expectations during your recent stay.
If you would like to discuss your previous stay further please contact Ian directly at the hotel.