Contact Us  
Address:
1837 Centre Point Circle
Naperville  IL  60563  US
LAT: 41.805162 LONG: -88.13147
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (630) 505-3353 Fax: +1 (630) 505-0176

Email:
Front Desk
Sales Department

Country Inn & Suites By Carlson, Naperville, IL

http://www.countryinns.com/naperville-hotel-il-60563/ilnapcty

TripAdvisor Traveler Rating:

4.5 of 5 stars
Based on 260 traveler reviews
Ranked #4 of 16 hotels in Naperville
  • GreenLeader Partner
    GreenLeader Partner

Traveler rating

  • Excellent
    144
  • Very Good
    75
  • Average
    19
  • Poor
    17
  • Terrible
    5

Type of Traveler

  • traveler_type_families
    Family
    103
  • traveler_type_couples
    Couples
    35
  • traveler_type_solo
    Solo travel
    10
  • traveler_type_business
    Business
    72

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
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Traveler Photos
CountryInn&Suites Naperville GuestRoomDbl underware on patio table trashed patio i had my morning coffee oon nightmare in napersville IL Innenhof vom Zimmer aus

Most Recent Traveler Reviews:

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  • Brenda B
    Minneapolis, United States
    “Our choice when in this area”
    Reviewed 
    February 23, 2015
    Trip type: 
    Family
    Comfortable beds, puffy comfy bedding. Good hot breakfast, with plenty of choices. No stale muffins and a cup of coffee here! Cookies and hot chocolate in the lobby. Overall a nice homey feel. Only negative was that the Internet was pretty slow in the room, though a little better if you sat out in the lobby.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review,
    February 25, 2015
    Thank you, Brenda B., for your business and for writing a review of your recent visit. We value your loyalty to our hotel, and are happy to know that our comfy pillow-top mattresses and extensive hot breakfast buffet play a role in overall satisfaction. (Of course, you can never go wrong with freshly-baked cookies and hot chocolate!) I am sorry you experienced slow service with the Internet connection. We are in the process of adding more bandwidth as well as additional access points for coverage, which should help to alleviate this concern during future visits. We will look forward to welcoming you again soon!
  • Shannon D
    Fishers, United States
    “Over and above”
    Reviewed 
    February 17, 2015
    Trip type: 
    Family
    Our hockey team stayed at the Country Inn & Suites for a weekend. The staff placed Good Luck stickers on every one of our players doors and in the lobby. My son was celebrating his birthday while we stayed, the staff brought up a Birthday "Towel Cake" and a treat bag. The boys all loved the free hot chocolate with marshmallows, whip cream and chocolate chips in the lobby.
    Stayed 
    February 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Sandra W, General Manager at Country Inn & Suites Naperville, responded to this review,
    February 18, 2015
    Thank you, Shannon D, for taking the time to share your comments regarding your recent visit to the Country Inn & Suites Naperville. We LOVE hosting sports teams, and are so very happy to read that we exceeded your expectations! Our team is committed to making each and every one of our guests feel special, and I am happy we were able to play a role in your son’s big day. We hope you will think of us the next time you are in our area, and hope you will share your enthusiasm about our great hotel with other sports teams and families you know that may be traveling this way. We look forward to the pleasure of seeing you again.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.