Whirlpool in room is a waste...big room with tiny TV. (Jennifer B)
Apr 17, 2016
I allways like 2nd floor and up due to posible noise in the lobby (ArturoArecha)
Mar 06, 2016
Higher floors are quieter, though the hallways still smell of cigarette smoke! (Ketan2212)
Jul 19, 2015
top floor is always quieter (lvlndtrvlr)
Jun 07, 2015
we were in 117 on the first floor just around from the front desk and near the pool and workout room.. very quiet (Bob L)
Jun 05, 2015
Most Recent Traveler Reviews:
Florida, United States
“Great Motel now mediocre!”
April 23, 2016
This motel used to be great...unfortunately it has become worn out! It is tired...the furniture in all areas are now just over-used. Pillows, towels, blankets, etc. are worn...the bathrooms are a mess! Everything needs to be replaced. One wonders about cleanliness. The breakfast is very limited and "cheap"...no more cookies to greet you...even the shuttle seats are worn-out. Feel sorry for the employees...they deserve better!
Review collected in partnership with this hotel
CarlsonRezidor, Online customer support at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review,
April 26, 2016
We apologize you were not satisfied with the condition of the hotel during your stay and that the facilities were worn out. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
Madison, United States
“A Pleasant Visit to Chicago”
April 17, 2016
First time we've been to Chicago in over 10 years. Other than the fact that tolls were $.35 at each toll booth back then, once I got over the sticker shock we really enjoyed ourselves. Although I'm bound and determined to figure out how to make Illinoisians pay flippin toll when they come to Wisconsin. The accomodations were first rate, the people very courteous and kind, the breakfast beyond our wildest expectations considering the cost. The hotel was conveniently located within 20 minutes of the three destinations we visited on our trip. I would recommend your hotel to all my friends.