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Address:
5155 Carmichael Road
Montgomery  AL  36106  USA
LAT: 32.36173 LONG: -86.21785
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (334) 270-3223 Fax: +1 (334) 270-1423

Email:
cx_mtge@countryinns.com

Country Inn & Suites By Carlson, Montgomery East, AL

http://www.countryinns.com/montgomery-hotel-al-36106/almoneas

TripAdvisor Traveler Rating:

3.5 of 5 stars
Based on 91 traveler reviews
Ranked #40 of 72 hotels in Montgomery

Traveler rating

  • Excellent
    28
  • Very Good
    19
  • Average
    18
  • Poor
    10
  • Terrible
    16

Type of Traveler

  • traveler_type_families
    Family
    36
  • traveler_type_couples
    Couples
    13
  • traveler_type_solo
    Solo travel
    6
  • traveler_type_business
    Business
    22

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Montgomery, AL Hotels Hotel near Montgomery Airport Montgomery, AL Hotel's Lobby Hotel's Lobby in Montgomery MGM Airport Hotel's Lobby
Traveler Photos
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Most Recent Traveler Reviews:

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  • Jeff S
    Omaha, United States
    “Poorly Maintained”
    Reviewed 
    January 20, 2016
    Trip type: 
    Business
    The toilet leaked at the base and I had to surround it with three towels just to keep the leak contained. The floor of the bathtub was so worn that it was actually lower than the tub drain! That meant that there was standing water in the tub when I checked in. The carpeting was also so worn that it was frayed and coming up just outside the bathroom door threshold. Staff was friendly when I checked in, but that's my only positive.
    Stayed 
    January 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Diann S, Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review,
    January 22, 2016
    Dear Jeff S., I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize for the plumbing problem you encountered as well as the hotel not being to your expectations. We want our guest to have the best stay possible where everything is in perfect working order and of high standards. I am sorry if that was not the case during your stay. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. Again, thank you for sharing your thoughts .
  • Timonthy B
    Atlanta, United States
    “unclean”
    Reviewed 
    December 02, 2015
    Trip type: 
    Family
    The hroughout the hotel and room were worn and appeared dirty, room shower curtain did not seal at all, The facility was somewhat tired looking. Highlight was that the staff were kind and friendly and breakfast was very good.
    Stayed 
    November 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Diann S, Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review,
    December 03, 2015
    Dear Timothy, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally that the hotel was not as clean and the furnishing were not of the high standards we expect. We want our guests to have the best stay possible where everything is like new, clean, in place of the highest quality and in perfect working order. I am sorry if that was not the case during your stay. You can be confident that we will follow-up on your concerns. Again, thank you for sharing your thoughts with us.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.