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Address:
2001 Mount Harmony Church Road
Matthews  NC  28104  USA
LAT: 35.105796 LONG: -80.68226
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (704) 846-8000 Fax: +1 (704) 847-2250

Email:
cx_math@countryinns.com

Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E, NC

http://www.countryinns.com/matthews-hotel-nc-28104/ncmatthe

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 241 traveler reviews
Ranked #5 of 12 hotels in Matthews
  • Certificate of Excellence 2015
    Certificate of Excellence 2015

Traveler rating

  • Excellent
    120
  • Very Good
    53
  • Average
    37
  • Poor
    20
  • Terrible
    11

Type of Traveler

  • traveler_type_families
    Family
    111
  • traveler_type_couples
    Couples
    38
  • traveler_type_solo
    Solo travel
    17
  • traveler_type_business
    Business
    46

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Welcoming Matthews Hotel Hotel in Matthews, NC Matthews, NC Hotel Lobby South Charlotte Hotel with Complimentary Breakfast Matthews Hotel with Fitness Center
Traveler Photos
photo1.jpg Lobby Lobby Update The Jacuzzi tub Dirty AC

Most Recent Traveler Reviews:

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  • Karen Veltre S
    “crappy beds and unfriendly clerk.”
    Reviewed 
    February 08, 2016
    Trip type: 
    Family
    the night clerk was not helpful when we complkained about the room until we got upset. it was eventually resolved but should have been done right away. the pool was horrible and the beds were very uncomfortable. the day clerk was very helpful tho and apologized for everything.
    Stayed 
    February 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E, responded to this review,
    February 12, 2016
    Thank you for taking time to write your review. We sincerely apologize for the staff service you received during your stay with us. We will be addressing this situation directly with our staff to ensure that situations like this are handled properly in the future. Please know that your feedback is extremely valuable to us, as comments such as yours assists us in improving our service and our property on a daily basis.
  • SWCabinRentals
    Eufaula, Oklahoma
    “Best in Matthews- Indian Trail NC area”
    Reviewed 
    February 05, 2016
    Trip type: 
    Couples
    You can't go wrong with the Country Inn and Suites - Matthews NC. Spacious, quiet rooms. Pet Friendly. Many amenities. Dark curtains if you need to sleep during daytime. Good management and staff. Grounds are clean and well lit. Safe in room. We had a really nice room for $95/night. It was very much like a suite. Comfortable bed and pillows to die for!
    Stayed 
    January 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.