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Address:
950 Lake Superior Drive
Matteson,  IL  60443  US
LAT: 41.507601 LONG: -87.73973
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (708) 748-4740 Fax: +1 (708) 748-4916

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Hotel Information

Country Inn & Suites By Carlson, Matteson, IL

http://www.countryinns.com/matteson-hotel-il-60443/ilmatte

TripAdvisor Traveler Rating:

3.5 of 5 stars
Based on 174 traveler reviews
Ranked #3 of 5 hotels in Matteson

Traveler rating

  • Excellent
    69
  • Very Good
    34
  • Average
    12
  • Poor
    24
  • Terrible
    35

Type of Traveler

  • traveler_type_families
    Family
    71
  • traveler_type_couples
    Couples
    21
  • traveler_type_solo
    Solo travel
    12
  • traveler_type_business
    Business
    40

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Hotel in Matteson, IL Accommodations near Chicago Matteson Hotel Lodging in Matteson, Illinois Matteson Hotel Room
Traveler Photos
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Most Recent Traveler Reviews:

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  • James H
    The Colony, United States
    “Fair”
    Reviewed 
    June 28, 2015
    Trip type: 
    Family
    See other comments but this was terrible and luckily it was for a family reunion and it was a short stay. Hotel as a whole "short of welfare accommodations" . Internet service, very bad. Had to keep rekeying the card to enter the room. Outside door to the hotel stayed open. Do not believe the internet about this place and I would surmise any of their affiliates. If you have a choice, do not stay here. Managements dedication to the comfort of their resident took a back seat to cost savings. There was only one bright spot and that was for the normally daytime attendant lady. See other comments for the other statements about this individual.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • 450marciaw
    “Would not stay here again”
    Reviewed 
    June 23, 2015
    Trip type: 
    Business
    While they say they are in the process of renovating, it's clear that they have not touched the rooms. In fact, the only renovations that I could see were some of the signage and new carpets in the hallways. Our room smelled off must and cigarette smoke. The beds were hard. The internet was slow. The carpet in the room had stains on it and the bathroom had peeling paint on the walls, moldy vanity and loose fixtures. I would not pay to stay here unless the hotel is fully renovated.
    Stayed 
    June 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, IL, responded to this review,
    June 24, 2015
    We understand your frustration during the process. We are doing our best to renovate to a newer look and your patience in this time is greatly appreciated. Thank you for your time. Best regards Andy S, General Manager
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.