Services & Policies
A guest service representative is available at the front desk 24/7. There is a minimum-age requirement.
The front desk can assist you with mail delivery and fax/copy service should you need it.
The Country Inn & Suites promises to provide you with a fresh, clean room. The hotel also takes its commitment to the environment very seriously and strives to freshen up without wasting natural resources unnecessarily. Toward this common goal, housekeeping services are scheduled based on the number of nights you will be staying.
For guests staying eight or more nights: One "full service" housekeeping is provided each week. Please refer to the key packet you receive at check-in for your scheduled housekeeping service day. Additional full or refresh services are available as outlined below.
** Fresh towels and linens are available at the front desk as needed.
Full Service (provided weekly)
Full services includes dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing the toilet paper if needed. Additional full service cleanings can be purchased at $20 per service.
Refresh Service (optional service)
Refresh services includes replacing soiled towels, emptying trash, replenishing toilet paper if needed, and making the bed with existing linens. Refresh service can be purchased at $10 per service.
** Washing dishes is not offered for either service.
Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is noon.
Reservations must be canceled by 6 p.m. local hotel time on the date of arrival, or the first night's stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Reservations made with advanced purchase rates are non-cancellable and must be booked within a minimum seven days prior to check in. Reservations are based on availability.
Pets are welcome guests. A maximum of two pets are allowed in each unit. A $25 per day, per pet non-refundable cleaning fee (not to exceed $150 per pet) will be charged the first night of your stay. Weight, size and breed restrictions may apply. Please contact the hotel directly with inquiries.
It is the hotel's policy and practice to require payment in advance for guest rooms. At check-in, guests must pay for the entire stay if the length of the stay is less than seven days or for one week at a time if the stay is seven days or longer. For stays of longer than seven days, the guest will be required to pay for each week in advance.
Travel Agent Commission
A 10% commission is paid for up to the first seven nights only. Commission is paid within 30 days of the date of room consumption. Contact the property's general manager for commission issues.
Rates & More Information
Call Nicole Sawin at +1 (618) 997-2444 or email email@example.com.