Rooms opposite of highway would be quieter (if that bothers you). (AverageTrav)
Dec 12, 2015
Stay away go to Bradley, IL (Gary P)
Sep 19, 2015
Rooms on the east side are away from I57 and are bit quieter. (BandC_13)
Jul 22, 2015
Top floor is quieter. When there are kids above you, you can hear them running around. (Kathy T)
Jun 17, 2015
King Suites are Big. (Andy S)
Mar 20, 2015
Most Recent Traveler Reviews:
Des Plaines, United States
April 12, 2016
Went to this hotel as group for a tournament in the area. When I got to the hotel, I was told that I already paid for the hotel weeks ago on-line. Which I thought was great! But later found out that they charge my card and I couldn't pay cash any more which resulted in over draft in our account!
Review collected in partnership with this hotel
CISManteno_AGM, Manager at Country Inn & Suites By Carlson, Manteno, responded to this review,
April 14, 2016
Dear Jose E.,
I apologize for the confusion at check in concerning charges to your account. The reservation that you booked online was non-refundable, but is not charged at time of booking through the site. At check in we took a card that we had to authorize for verify that funds were available to cover charges. At check out the actual charge was placed. At check in, a cash payment could have been accepted but to pay cash at check out, we would still need to authorize a card. We are sincerely sorry that the staff did not adequately explain this to you at check in.
April 09, 2016
This location is easily to find. Parking was sufficient and lighted. The staff was friendly, helpful and professional. The room was clean and quiet. Bedding was clean and fresh and comfortable. A great place to rest after a long day on the road. I would definitely stay at this location again.